• We are having issues with FaithLife’s restreaming feature to Facebook dropping out just enough to stop the FB stream and I am troubleshooting ways to stop this from happening. I’d like to continue to use the restreaming feature to keep things simple for future volunteers so I’m wondering if anyone here has any possible solutions or insight into what could help prevent this from happening.
    1. I've check our settings and a couple of the encoder settings were a little off from the suggested settings. I've adjusted most of them to match those suggested settings so hopefully that fixes it. I'll do a test here shortly and post the results.
    2. Ten minutes into the stream and everything looks rock solid. I've attached a ss of our current settings that seem to be working. For reference, here are the settings I needed to change on my end: Video- -Keyframe interval: 2 seconds (60 GOP) {Ours was set at 1 second} -Bitrate: 2640 Kbps or 4400 Kbps {Our Encoder was set to Auto} Audio -Bitrate: 128 Kbps {Our bitrate was twice this}
    3. Unfortunately, we are again experiencing unexplained dropouts to Facebook under these new settings. , do you have any other suggestions about what to try next? Both our Faithlife and Youtube continue to be without issue so I'm fairly certain the issue lies with either Facebook or how we're getting there but I am having great difficulty figuring out where exactly and Facebooks resources (at least those that I've found so far) are not being very helpful. Any help is greatly appreciated.
  • Where do I see past livestreams? We have done a few tests and I would like to review them and possibly delete them as well. Is there a place they are being stored?
    1. Hi, ! Your Faithlife Live Streams are automatically recorded and deposited into your church group's "storage vault." You can head over to the "Community" tab in your church group, select the "Content" dropdown, and select "Videos." You should find your streams stored there once finished processing. They are conveniently tagged "Live Stream Recording" by default so that you can easily find them (and even set up a video widget with a "smart filter" on Faithlife Sites to automatically pull in any videos tagged "Live Stream Recording." This is a way to easily display past streams on your website.) To delete an asset, you can click on it and find the "Delete" button in the bottom right.
    2. Thanks so much I really appreciate how helpful everyone is!
    3. You got it! We're here to help.
  • Is there a way to delay streaming after I hit start streaming from OBS? YouTube will delay the live publishing until the scheduled time. Can faith life do this? We want to test our streaming 30 minutes before service starts but not have it visible to the public. Is this possible?
    1. I also need to know if this is possible
  • Hi. Quick question: Is there a tutorial or an article about using OBS to stream to multiple platforms simultaneously? Our goal would be to live stream to Faithlife and YouTube in the same time using OBS.
    1. Thank you, that presentation was perfect!
    2. So glad to hear it, Heather! 💖
  • Hey. So I was messing around with one of our past live stream. I was editing the title and other metadata in the Content - Videos menu for this video. Before this the video could've been found on Faithlife TV, now after I've made some changes it is not visible under our church's channel. Did anyone else encounter this problem?
    1. Hi ! Thank you. We have only one video file in our storage and it's titled: "Act 1:1-11 • Preparing for the Birth of the Church"
    2. The video is visible again! Thank you so much! God bless.
    3. Our development team did fix that for you,
  • Just a quick question. In our Live Stream settings... The Bible Sidebar Panels... Our preferred translation (NIV) is not listed in the drop down box. This is virtually the only version I use when preaching. Is there a way to get it there?
    1. Hi , thank you for reaching out! Unfortunately our licensing does not allow us to offer the NIV translation at this time. I passed the request along to our team to see if we have any options to make it work for you in the future. I will reply again if anything changes.
    2. Hi again , I was wrong about our licensing. We do offer the NIV, but it is listed under "The New International Version". I missed it too when I scanned through the list the first time :)
    3. ! You're my hero brother! Thanks! Totally missed that...
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