Have something really weird happening in my presentation. I have an audio file in my Pre-Service Loop and it plays just fine there when I go to Preview. I also have an audio file in my Warm-up section but it will not play in the Preview Mode. Then when I go to any of my slides in the Service section in Preview mode, my audio file from the Pre-Service Loop plays. I can stop that by clicking on the Stop Background Audio option, but I shouldn't have to do that as there is no audio file in the Service section. Never had this problem before and I'm creating this presentation from a duplicate of a previous presentation.
- Now all of a sudden, the audio no longer plays during the Service portion, but I can't get any audio to play in the Warm-up section.
- Hello, Pat. I'm sorry to hear about the trouble you're having. It appears that your pre-service loop is set to play the entire playlist, not until the section's end, which is why you're hearing audio in the service section. Also, in your warm-up video, the setting is set to use video sound as opposed to background audio. You'll need to change this. I hope that helps!
Pat Damiani — Edited
Thanks! Figured out the first issue on my own, but appreciate the help on the video. Have to say that the support for Proclaim is awesome! Just wish there was that much attention given to the Groups app that we're having so many issues with.