I am trying to reconnect Graceway Media after resetting our login credentials. Like previous attempts, Proclaim won't let me enter anything...I just get a blank screen. Last time I had to call Faithlife/Proclaim and they had to do it from the offices. Any thoughts?
- Hello Steve LaMotte, We're aware of current issues when linking Graceway accounts. The system we used to link the accounts before has changed since their merger with Igniter, and we're actively working with them to try to restore this account link. In the mean time, you'll want to log into their website to download the media items and re-upload them into Proclaim.