I have added audio files that worked fine last week, but now do not. The duration time of most of them read 0:00.
Just uploaded more and most have the same time - 0:00.
Please help soon!
Brandon Adent (Logos) — Edited
Thanks Community Christian Church Lincolnshire. It looks like you're uploading *.m4a files. I tried uploading an m4a as well and got the same 0:00 file length in Proclaim. I've passed this on to the rest of the team. Have you tried playing the audio? The files I uploaded still played back when I tried.- Yes. They actually play when on air - I'm sorry to bother you with "user error"!! Thank you for your prompt responses.
- No problem at all, glad the files are playing as expected! As far as "user error", this one is all the way on us. We'll get it fixed soon.