Crashing when switching presentations. Submitted logs.
Can't get it to update to v.0040 yet, still running v.0032. But every time I try to run the installer for the update it says it can't download files. Working with company IT to see if they can resolve the installation problem.
They wanted to uninstall Proclaim entirely and try reinstalling it (which I think would still run into the same problem). I REALLY don't want to do that because it takes AGES for Proclaim to sync all the presentations. :( Wish there was a way to bypass that, or at least have it sync most recent first instead of oldest??
- Hi Twin Towers Music, Oddly enough I don't see any crashes in your logs. We have fixed a few things since 0032, though, so it's worth updating to see if that fixes it. As long as you don't delete anything from your system you won't have to re-sync. Uninstalling and then reinstalling Proclaim from the website should work fine to get past 0032. I just tried installing from the website and got version 0036, then relaunched when prompted to update to 0040. We're investigating what's going on there.
- I just got off the phone with tech support. We finally got the download to work, but it only brought me up to 0037. ? I was going to ask if 0040 got rolled back for some reason.
- Ran it again, installer worked. But I'm still only on 0037. Hoping there aren't any significant fixes that will be missed for now.