A few weeks ago, we had problem with the "text effect" disappearing on us, we updated Proclaim on all our devices and the problem was fixed. Last Sunday, on Feb 21, we encountered the same problem and I tried to updated all Proclaim spent some time in testing the "text effect" part. Problems seems to be fixed but would reappeared.
I finally noticed that on one of our computer, the update would revert back to older version 3.1.0.0035. I reinstalled the latest (3.1.0.0048) a few times, checked the version showing to make sure it is good, just to find that it was back to 3.1.0.0035.
Is it possible that the update wasn't done properly? Has anyone encounter anything similar?
- Thanks for the suggestion, Sean. I will try that and see if that fixes the problem.
- Jenny Eastwood, Let us know if your still having issues, if you are it'd be helpful to know a bit about if your on a Mac or Windows computer, specific version of operating system your on as well.
- Hi Sean, after updating all computers (uninstall/installed), fixing slides on the presentation that we had issue with (Feb 21), I am still seeing some strange behavior on the that some presentation (the Feb 21 presentation looked different on two different computers, with both Proclaim version on window, one is still missing the outline event the slide is showing outline is set). I opened a few other presentations and this problem did not occur with older presentations, and not in the new presentations. I wanted to wait till after the last Sunday service and see if the issues occurred again on Feb 28 before updating you on this issue. As I hoped and expected, we are not seeing this issue anymore, I am guessing the Feb 21 presentation might be corrupted. If this issue happens again I will let you know! One member have Mac., we will watch out and see if that is causing any issues. Thank you so much for your help! Jenny