I posted this on Monday and still haven't received any response. I just want to make sure we aren't causing this in some way by the way we have our service set up since our presentation for this week is set up to being in a similar way and I don't wan this to happen again:
For some reason yesterday our presentation did not advance to the first slide in the Service section at the service start time. And when we advanced it manually to the first slide in that section, it ended up triggering our lighting cue twice, so our lights were messed up for the entire service. Log files were submitted.
- Hello, Pastor Pat Damiani -- I'm sorry for the delayed response. We have the logs you submitted and are digging through them.
- Brian Burkhart (Faithlife) thanks, your team is usually so good at responding quickly that when I don't hear back after a couple days, I figure it might have got overlooked unintentionally. I guess we're just spoiled :)