When I attempt to link my CCLI account, and click on "Enter Info" a new window opens, but nothing populates. I just get a gray window with nothing in it. The same happens if I click on the other third-party apps, with the exception of worshipplanning. Please advise. I have attempted this several times.
- Of course Faithlife support should be able to walk you through this issue. They have been a great help to us in the past.
- Hi Leslie Kiesel, thanks for the report and the logs. Like Pastor Adam suggested, I would check your firewall settings and briefly turn off any antivirus protection, just long enough to get connected. After that, you should be good to turn them back on. If you continue to have trouble, please let us know and we'll investigate further.
- I have checked all these things and still cannot connect.