Hey guys new to Proclaim! Past 3 weeks have been great but the song select has stopped working and I just get a red error exclamation mark. Can't search any recent songs! Would this suggest our CCLI subscription has expired? I feel like we just renewed it!
- Try disconnecting your ccli from proclaim. Then reconnect it. This happened to me when I changed my ccli password
- Hello, LBC Worship - Head to Song Select, make certain that you can sign into your account and check its status there. If you are able to do so, then inside Proclaim, use the path to "Link Your Accounts" as shown in the link below. "Remove" the link to your Church, then re-enter it again (that connection will sometimes need a simple "refresh" of removing it and then re-adding it). Please let us know if you continue to have difficulties getting the connection to work after that! https://support.faithlife.com/hc/en-us/articles/360007128252-How-Do-I-Link-My-SongSelect-Account-