Logos 9 free is not opening anymore after I reinstalled Windows 10. I only get where I input my email adress and after a few seconds all disappear. What could be the problem? Thanks.
- There could be a range of reasons for this and it would be helpful to see some diagnostic logs. Please enable diagnostic logging and posts logs after you have tried to start Logos. Details at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files
- Sorry for the trouble, Emilio. Many times, problems like this can be solved simply by running the LogosSetup file again from www.logos.com/install. But as Graham said, there are a number of possible causes. You can find other troubleshooting steps at the link below, or call our support team at 1-800-875-6467. https://support.logos.com/hc/en-us/articles/360008044592-What-to-do-if-Logos-Crashes-Windows
- I reinstalled Windows 10 and Logos started OK. Thanks.