Help. We went on air and while we can see the backgrounds, none of our content is showing. All is there in edit mode, but not in preview or on air.
- Hi Lisa Fitzpatrick, are you able to check which virtual screen you have assigned to your output? This is shown in the following support article under 3. Assign Virtual Screens to your outputs. https://support.faithlife.com/hc/en-us/articles/360007127332-How-Do-I-Configure-My-Display-Outputs-
- Hello - Well - 10 minutes into the service it all reappeared. All the pictures, etc. were on the screen. It was the information and data we entered that disappeared and was not showing on the screens, virtual and on site. It was showing in the App at all times. We went live anyway and about 10 minutes after doing so, we saw everything populate. Yes, we synced and it was showing synced. But everything we entered as text over the graphics was not showing. then POOF it came back on. Just weird.