I am leaving to go out of town next week and need Proclaim to sync. But, for several weeks now, it will not. It stays with the red exclamation point. Everything else seems to work very well. I'm using a Mac.
- If you click on it, do you see any failed uploads? If so they should have a cancel button. Could be an upload failed awhile ago and that was the reason for the red. Otherwise can you go to Help > Submit logs and they will let us know what is up.
- Thank you, Jordan. there is no failed upload. It has the red exclamation point with "a synchronization error occurred" and then a green check mark underneath that. I have submitted the logs.