About a month ago our Win10 stick computer attached to our Fellowship Hall TV began to act up so we replaced the Windows based computer with an AppleTV. With the Digital Signage APP downloaded to the Apple TV some (videos?) digital signage is just a large black screen (within the Frame) on https://faithlife.com/fhcc-cottonwood-falls-fhcc-presentations/signs/fellowship-hall
Can one of the Proclaim developers look at the file and tell me which slides are triggering the black screen? With the random order I THINK it is Verse Art videos. How can I edit the Feed so that we don't have the occassional black screen in the frame?
Proclaim Digital Signage
faithlife.com
Faithlife User — Edited
Hi David Thomas I took a look at your sign feed. I'm seeing that some items in this feed were cloned into the feed. They are showing up as errors in the feed. An example of this is the 'Youth Group' slide. I believe this slide and the others like it could be causing the black screen you're describing. I'd recommend opening the sign feed in Proclaim and deleting these items and the expired ones as well.- Found the problem slide! It was a FSB tutorial video that was created when we began using Proclaim. I "send to sign feed" but the video doesn't play on iOS.
Heather Corbitt — Edited
We have video problems using our apple tv as well. I asked about this week's ago and have had no help videos do not play in sign feed. it should be a bug to fix or there is something that needs better explained.