We cannot connect from tablet to control proclaim this morning. Tried both android tablet and iOS. It pulls up the presentation but then crashes. Connecting over internet.
- I used the Wifi settling and the remote crashed a few times this past weekend
- Just wanted to follow up on this post with instructions for troubleshooting the remote app, as well as how to set up the local peer to peer remote app over wi-fi. https://support.faithlife.com/hc/en-us/articles/360007376411-Troubleshooting-Proclaim-Remote-Issues https://support.faithlife.com/hc/en-us/articles/360007375871-Proclaim-Local-Wi-Fi-Remote It is important to remember that just because your device the Proclaim remote app is running on is on the same network as your presenting computer it does not mean you are controlling Proclaim locally. You will need to verify that the remote and your Proclaim presentation software are configured for local control.
- We have tried to trouble shoot this off and on for over a year. I use it in small groups when the PC and remote tablet are close to each other, but we have stopped using it for main services. We can no longer risk the interruptions...we take the preaching of the Word very serious and want to reduce distraction rather than take risks. Our A/V team follows me and I export my sermon to .pdf to preach from.