- Heather, After looking it doesn't look like I'm seeing your logs. Can you resubmit via email: https://support.faithlife.com/hc/en-us/articles/360007374091-How-do-I-submit-log-files-if-I-can-t-open-Proclaim- Additionally prior to submitting can you verify that both your operating system and Proclaim don't have any pending updates. https://support.faithlife.com/hc/en-us/articles/360007128092-How-Do-I-Update-my-Proclaim-Software-Manually-
- I am getting an error that says syncronizating error occured. I do not have a green check anymore. Its a red circle with exclamation point. I can't submit a log it says error has occured.
- Hi Heather, Thanks for the additional information. The first article in the last response I had should allow you to send in your logs via email.