Hi Proclaim team.
I tried to use Proclaim for the first time on Sunday for our Main gathering but Proclaim could only see one monitor, although we use 3 monitors (two for Congregation and one on stage screen). So I had to quickly revert to our old / current software :-( Very sad, as I'd spent hours preparing all of the content in Proclaim :-(
We use a HDMI splitter box to feed our various screens, could this be the issue?
I am on a trial account by the way... just in case this feature is switched off to trail Users.
Best Regards,
Dean
- Hi Christian, I'm using macOS Sierra (10.12.3). I'm guessing that I have my desktop extended, because we used PP5 in the meantime. Does that help?
- Dean Hogarth, this article may be helpful - http://support.proclaimonline.com/hc/en-us/articles/203702259-Why-do-my-laptop-view-and-projector-view-look-the-same-when-on-air- Particularly the section at the end describing how Proclaim can be assigned to a specific desktop which will prevent it from having access to the available displays.
- Thanks Scott. That little article does look like it might help. I'll give that a whirl later this week. Many thanks.