Hi. On Sunday, the operator opened another presentation (we were having a practice for next Sun) while still 'on air' and it now appears that the sermon recording has gotten lost. I can understand why the publish screen didn't show up but there is no recording available even when I look under 'Recordings' menu. Is it gone for good?
Paul.
- Have you tried reopening the presentation that had the recording on the original machine? I would expect this to then allow the recording to finalize.
- Hi Tommy & Scott, The original presentation was 'February 19, 2017' and the one then opened was February 26, 2017. Yes I have tried reopening and there is no sign of the recording. I have tried to reproduce the problem, but even though opening a new presentation before going off air does stop the publishing screen coming up, the recording is still in the list when you go back to the original presentation & will bring up the publishing screen if you click on it. I don't know what happened to us last Sun - maybe something else went wrong and we never recorded in the first place. Paul.
- Paul, the following article describes how to locate the raw recordings http://support.proclaimonline.com/hc/en-us/articles/206559846-How-do-I-adjust-the-volume-of-my-recordings-using-Audacity- If the recording happened these files should still be there.