Is there an easy way to attach Proclaim logs when using this web page? I know how to do it using the old user forums, but not here.
Perhaps the log file extraction routine built into the Proclaim help menu could be modified with the option to email extracted logs to the developers at the appropriate email address at Logos.
Just wondering; I don't have anything to report at the moment. In fact, the app has been performing with absolute perfection in all aspects. We do run it on superior Mac products and publish recordings weekly, develop presentations from multiple locations, make last minute changes while on-air, and control our presentations using the local WIFI feature (sometimes on multiple iPads). Last week I even added the Pastor's last minute sermon notes remotely from out of state, monitored the slides using an iPad and cell phone, then published the recording remotely after the service concluded; the tech guy never gets a real vacation!
Many thanks to the entire Proclaim team, you all have done a terrific job.
- Hey Michael! The best ways to get technical support with logs at the moment is to attach them to an email sent to tech@faithlife.com, or to post them to our forums at https://community.logos.com/forums/94.aspx, occasionally we'll email you directly for them after posting on the page here as well. Unfortunately there is not a way to directly post them to the faithlife page.
- > Perhaps the log file extraction routine built into the Proclaim help menu could be modified with the option to email extracted logs to the developers at the appropriate email address at Logos. Michael Wright, this is planned :) Thanks for the kind words!