•  — Edited

    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
    Give feedback and suggest new ideas for Logos.
    Give feedback and suggest new ideas for Logos.
    feedback.logos.com

  •  — Edited

    I am trying to use video backgrounds that loop. Whenever the loop happens, it will show a black frame for a second. How can I stop it from showing the black frame?

    1. I have the same problem with some of my loops that I have created or downloaded. Sorry but I haven't found a fix for this and I hope proclaim will.

  • I am getting an error message trying to import PowerPoint into a service. I am using a Mac and getting the message "an unexpected error has occurred ". I am following the steps from the Proclaim help desk but still not having success.

    1. I just wanted to say a huge word of “thanks” to for his recent help. Without him, I’d be beating my head against a wall still. For anyone that is running proclaim on a pc and running obs on another computer (mac or pc), it IS possible to MIDI signals over network to tell OBS what to do. If on a mac, you can use the built in midi over network. For pc, use the rtpmidi, which can be found here. https://www.tobias-erichsen.de/software/rtpmidi.html Once you have to two computers “talking” to each other, and install obs-midi-mg, I would make sure to reboot the obs computer. This is what got me hung up. From there, when you setup your signals (I would recommend using stage direction as was recommended elsewhere on here), make sure to hit “preview” in proclaim. In obs, when you are in the area where you are setting up your bindings and the note, make sure you are clicked on “listen once”. When you hit preview in proclaim, it should change it to the correct settings in OBS and switch the binding off. I set mine up as a note in proclaim, not a program change. In OBS, with the obs-midi-mg, you can tell the program what action to take based on the note it receives. Ultimately, the note is just a “signal” on a specific setting. I don’t know if it works pc to pc over network, but there’s no reason to think it won’t, since it will work pc to mac over network, using midi. And thank you Proclaim for making a great product that doesn’t cost an arm and leg!
      rtpMIDI | Tobias Erichsen
      rtpMIDI download rtpMIDI rtpMIDI tutorial Network MIDI driver for Windows 7 up to Windows 10, 32 and 64 bit.  Compatible to the network MIDI included in Apple OS-X and iOS The rtpMIDI-driver is a virtual MIDI-driver which allows DAW-applications to communicate via network with other computers.  With…
      www.tobias-erichsen.de

      1. Can I add a video as foreground so I can change the size of the video? We are trying to make it fit our digital wall and the resolution sizes are not the size of our wall.

        1. If you're wanting to show a video, use Add Item > Video. It will make the video fit your screen the best it can. If the screen has different proportions than the video, there will be black bars either vertically or horizontally. There is no good way to change this.

        2. Even if you could stretch the video to fill a screen with different proportions, you wouldn't want to. That would distort the video and make it look strange.

      2. Hey all. Anyone using AMD integrated graphics 780M? Its a great GPU, but I did notice some stuttering using motion backgrounds for lyrics. Does anyone have settings recommendations to optimize this awesome card? I know its capable of handling a lot.. Looking for any and all feedback. Thank you

        1. Does proclaim support CCLI Auto Reporting?

          1. it does. if you go to settings>general, and go all the way to the bottom, enable auto reporting.

        2. Is a way that me as administrator can creat a slide and send it to all my screens atumaticly ?

          1. Hi Manuel. That would be the default way that proclaim should work although sending the slide to the presentation computer would be counter productive. If you could spell out just what you are trying to accomplish we might be able to offer more help.

        3. how to a report the worship songs we are using each week to CCLI from proclaim

        4. How can I stop this slide from showing? Thank you all

          1. File > Open Sign Feed > Manage Sign Feeds > Click on the offending slide feed Look through the list and uncheck the Logos Bible App option
          2. Thank you haward

        5. I am struggling with some Song issues. We do not pre-select our songs before service, so the person that runs Proclaim has to do a quick search for the song that has been selected, and quickly get it on the screen. In our previous software, I could set Amazing Grace to always use the same background/font/font size/etc, so that any time we search for and select Amazing Grace it would already be formatted and ready for use. I can't find how to do that in Proclaim, so often we have slides that are really small text or way to many lines per slide. Please tell me that Proclaim has the ability to save songs with specific background/formats to faster recall.

          1. If I was looking for a quick way to show songs that I knew we had used previously I would use 'Add Item – Reuse Item' to search for it. Top of the finds should be the last time that the song was used. If you have the discipline to save the 'Hymn Number' then one can search on that for a really quick find.

          2. Add Item > Reuse Item Then change search from All items to Song. I think that's what you are looking for.

          3. Thank you guys, this is exactly what I am needing. Thank you so much