Pros: Author makes much of the person and work of Jesus, she exposes the temptation of a 'success mentality' in ministry (though I prefer Dangerous Calling by Paul Tripp, or Liberating Ministry from the Success Syndrome by Kent and Barbara Hughes for this), she demonstrates great compassion and understanding of victims of abuse, she holds out redemption for victim and abuser, she offers many encouragements to be transformed into the image of Christ, forgiveness is described in a biblically faithful way. Cons: Book appears to be written to all "Christendom" which makes the rebuke difficult to identify with, I wish the author would have included positive examples of churches and leaders handling these tragedies well (and there are many out there), there is no mention of false allegations of abuse which gives the impression that every allegation is legitimate, while many warnings and reassurances are given to victims about the evils of corrupt leadership - I didn't read any hope or help for identifying godly leaders or how to trust God with imperfect authorities - I can't see a victim coming away with a positive view of the church or the courage to try church life again. It is not clear that the author esteems the local church to the degree Scripture does as some statements seem to diminish all "institutions" while emphasizing individual connection to God. Solutions are described in broad strokes, but from my perspective - not specifically enough to help churches or victims take next steps. While the book speaks extensively to shepherds, the authority upon which this correction and instruction is given is unclear. 'Abuse' is defined from a dictionary (and the latin etymology) not Scripture. When author states "We know from both experience and vast bodies of research...." the source of truth shifts from Scripture to experience and empirical evidence. From my perspective, Scriptures were at times exegeted ambiguously or shallowly in the book.