Why does it take so long to get the video rendered for download? Having to wait so long for the video on SoundFaith is seriously slowing down the process of getting videos published for distribution. We record the speaker on a camera and then use the video from the Proclaim presentation, with the better audio quality, to set up a multicam shot for producing the final video. But we can't do that until SoundFaith eventually gives us access to the presentation video. Is there any way to speed up the process? I upload the presentation to SoundFaith almost immediately after it's done. Yet it is taking a full 24 hours, at best, to get the video download link. As far as I can tell, there isn't any way to get it directly out of the Proclaim app. If there is I would love to know.
Matt Mattox (Faithlife) — Edited
Hello Norm Fields we are aware of the presentations taking a while to upload. We are working on this for the future which I mentioned in your discussion on our Faithlife page. Just want to mention it here as well. The reason why it takes so long is because everyone is uploading their presentations on Sunday and the servers can only upload so many presentations at once.