• Why do I have to "purchase" the wallpaper? I have been using a Logos wallpaper for several years and, recently, Windows made an update and my wallpaper was gone. Then I get a hassle trying to get a new wallpaper and I cannot get the resolution needed. The 3840x2160 will not download which supports my resolution.
    Logos Desktop Wallpapers
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    1. , I am sorry to hear that you have been having difficulty with this. The file is fairly large. I would recommend connecting directly to the Internet using an Ethernet cable, or perhaps trying a different network to download it. If you need further help, please contact Customer Service at 1-800-875-6467.