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Faithlife Giving
Organization • 29 members • 237 followers

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  • Faithlife Giving
    4 years ago — Edited

    Welcome to Faithlife Giving!

    Thank you for using Faithlife Giving!


    To get started, simply follow these three steps:


    1. Visit giving.faithlife.com and select your church or ministry
    2. Fill in the details about your organization’s contact and financial information.
    3. Share the donation form with your congregants.


    After you’ve finished setting up Faithlife Giving, you are ready to accept gifts on your church’s Faithlife page.

     

    If any issues come up, post them to this group. Not only will our team help you personally, but we’ll use your feedback to keep fine-tuning Faithlife Giving.

     

    Our goal is to make this tool a blessing to your congregation and many others, and your suggestions will help us greatly.


    Thank you again for partnering with us,


    The Faithlife Giving Team

  • Logos Bible Church
    3 days ago

    Hi, what is the bank letter I need to get to setup Giving in my account? I am on the other side of the Pacific ocean, so I cannot get to the bank :)

    1. Sean Metcalfe(Faithlife) 2 days ago

      Hi Logos Bible Church, If our Faithlife Giving Risk and Compliance team is unable to verify your organization's bank account is under your organizations legal name through the means we normally would we request either a voided check or a bank letter. These should each have reference to the name the bank account in under as well a routing and account number, which is what we are trying to verify.

  • Larry Hanthorn
    2 months ago

    this may be answered elsewhere ... Faithlife is charging a larger fee than our previous platform and several members are disappointed with this. Are there any plans to reduce the fees - our previous was 2.65% +.30

    1. Andrew Ramirez (Faithlife) 2 months ago

      Hi Larry Hanthorn I'm seeing that your church is a Faithlife Equip subscriber. This encompasses the Faithlife Giving premium subscription. The processing fees you're currently paying are: Credit/Debit 2.49% + $0.30 ACH/eCheck 1.0% + $0.30 You can find more info on that here: https://faithlife.com/products/giving/pricing
      Pricing | Faithlife Giving
      Only pay for what you really need. All plans come with customer support 365 days a year—including Sundays. Change your plan at any time.
      faithlife.com

  • CentenaryUMC
    2 months ago — Edited

    Is there a way to batch change giving funds for entries? We have had quite a few entries put into one fund that should have gone to another and looking for a way to change this without editing each individual entry. Also is there a way to have funds not show up on the giving menus? We have some internal funds that we use for accounting purposes that would not have donations to them.

    1. Shara Heiniger (Faithlife) 2 months ago

      CentenaryUMC, for your first question, you can go into Gifts then an individual gift to click on Edit then change the fund that it was donated to. For the second question, you can create Deactivated Folder and move those funds into it. We currently don't offer fully deleting them.

    2. CentenaryUMC 2 months ago

      Yes, I understand I can change each entry individually, but is there a way to select several individuals and edit the fund the donations would go to? A mass edit if you would.

  • Paul Dixon
    4 months ago — Edited

    Does anyone use Aplos for their accounting software? If so (or even if not), can I export a month's worth of batches from Faithlife where it just includes the Total Batch amount and a breakdown of funds per batch?

    1. Tanner Johnson (Faithlife) 4 months ago

      Hi Paul Dixon, Sadly with our current system for exporting giving information doesn't allow customization with exporting the info, however since it is a csv file you would be able to make adjustments to the information once it is exported.

    2. Paul Dixon 3 months ago

      Tanner Johnson (Faithlife) Is there at least a way to export the basic csv file for more than one deposit? Or does I need to export the list of individual gifts?

  • Greg Balzer
    5 months ago

    1099-K Statement? We just received a 1099-K from the IRS for tithes from Faithlife giving (and Worldpay eCommerce LLC). Our Treasurer is asking what we are supposed to do with it. Any idea of the answer I should provide?

    1. David Groh (Faithlife) 5 months ago

      Great Question Greg Balzer. Most Non-Profits report the 1099-K contributions on their 990-series forms and store the form for their records. You should connect with your Tax advisor to see what they recommend. The requirement previously was to report anything over $20,000. That has been updated to anything over $600. https://www.irs.gov/instructions/i1099k
      Instructions for Form 1099-K (01/2022) | Internal Revenue Service
      Instructions forForm 1099-K - Introductory Material Future Developments Whats New On-line pdf fillable Copies 1, B, 2, and C. Reminder Frequently asked questions. Instructions forForm 1099-K - Main Contents Specific Instructions Exception for payments made outside the United States by U.S. payers or…
      www.irs.gov

  • Paul Dixon
    5 months ago

    We are switching from another online giving service and would like to add the last few batches from that service into FaithLife to start off the year properly. How would we add the associated processing fees in a manual batch?

    1. Brian Burkhart (Faithlife) 5 months ago

      Hello, Paul Dixon - We don't have an option to add in Fees when entering contributions manually. I will pass that along as a development request... In the mean time, I might suggest that you create another "Fund" and attribute the fees to that fund when manually entering the gift.

    2. Paul Dixon 5 months ago

      Thanks for the reply. More than likely the feature would not normally be necessary. I'm just switching and had only 4 deposits so thought I would try!

  • Pat Damiani
    5 months ago

    For the last couple weeks, when I open up the "Gifts" tab, the amount of the gifts doesn't show up on the screen. So I have to download and open up the CSV file to see the amounts. Is this the intended behavior or is this a bug? Either way it creates a lot more work.

    1. Chewelah Baptist-Treasurer 5 months ago

      Hi, I have experienced the same issue, I think. When I open the gifts screen- on my iPad- (landscape view) I have to swipe up on one of the column headings (Source) to delete that column which moves the (Amount) column over into view. 🥴. Works, but does make an extra step.😊

    2. David Groh (Faithlife) 5 months ago

      Hey Pat Damiani, sorry for the delay in response. Definitely not the intention, but I was able to reproduce the issue. What resolution and DPI scaling is your display set to?

  • Steve Butler
    5 months ago

    new to faith life how long does an item stay in pending I have anach and 2 cards that have been in pending for over 4days

    1. Brian Burkhart (Faithlife) 5 months ago

      Hello, Steve Butler - The first few contributions will take slightly longer than the 2-3 days mentioned here: https://support.faithlife.com/hc/en-us/articles/360028658871-When-Are-Giving-Funds-Deposited-
      support.faithlife.com

  • Tabetha Wyatt
    6 months ago

    The overview page is not working when I put in specific dates. (For example, when I want to look at one specific day) it shows up as 0 gifts, but I know there were gifts given on that day because of the gift tab.

    1. Shara Heiniger (Faithlife) 6 months ago

      I emailed you about this, Tabetha Wyatt.

    2. Shara Heiniger (Faithlife) 5 months ago

      This has been fixed, Tabetha Wyatt!

    3. Tabetha Wyatt 5 months ago

      Thank you so much, Shara!

  • Rev Rod
    6 months ago

    No year showing the date field. I noticed when I display the "GIFTS" list, beginning in January no year is showing. It just show Jan 2, Jan 9

    1. David Groh (Faithlife) 6 months ago

      Rev Rod thanks for the post. We add the year for any gift given in a year that is not this year(2022).