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Jon Cole in Faithlife Giving
2 years ago

Is anyone else having issues with the Servant Keeper transition? They were all over us in the information-gathering stage, then I got an email saying I'd get an email soon. A month later, nothing. I contacted support, and they told me I should have gotten something. I replied back to tell them what I just told you. A week later, nothing. I just emailed them again. This is pretty frustrating.
  1. Faithlife Giving 2 years ago

    We've requested that they contact you, Jon Cole. We apologize for the inconvenience.
  2. Faithlife User 2 years ago

    Hello Jon Cole, I am sorry to hear about your experience. I know that the Servant Keeper team is working hard to get people migrated as efficiently as possible. I will reach out to Servant Keeper on your behalf to get a better understanding of where they are in the process of migrating your services.