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Logos Support by Users
Ministry Organization • 14 members • 184 followers
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Logos support from fellow users group.
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  • Logos Support by Users
    7 years ago — Edited

    Logos Support Group

    This is the user run Logos Bible Software support group! Feel free to ask any questions related to Logos Desktop (MAC or PC), Web App, Kindle Fire App, or Mobile App.


    Note: For official Faithlife support and free training, look here: https://support.logos.com/hc/en-us


    Please Help Out! Don't be afraid to jump in and give your best answers to the questions asked. Also, feel free to invite anyone to this group!


    Group Rules:

    Please keep all your interactions on this group respectful and loving. This is not a group for general or personal criticism, sarcasm, soapboxing, and making assumptions on other's motives or character. Followers that don't follow these guidelines will be blocked.


    Other Groups:

    • Just want to share your knowledge on Logos or looking to become a power user? Follow and post on the Logos Tips Group!
    • Want some free books? Follow the Free Faithlife Books Group!
    • Looking to buy some used books? Follow the Faithlife Resale Group
  • Terry ODea
    12 days ago

    our church uses Proclaim as our presentation media for morning and evening services. In one service, we live stream using streaming software, however, in the evening service we capture the service purely through Proclaim. The presentations consist of audio and embedded videos. The embedded video can successfully play in the room but when we retrieve the recording of the session from the sermons.logos.com site we find only the audio with a screen image representing the video. It appears that the Proclaim design was intended for creating a video with an audio track accompanying a slide show presentation. The ability to show a video in the room is an additional feature to help make a presentation more effective live, but the core feature for saving a record of the session being to save an audio recording with slide visuals. Do any readers/members have experience in importing or embedding a video in the recording of the session?
    Logos Sermons
    Premium sermon illustrations, sermon outlines, sermon media, and archiving.
    sermons.logos.com
    1. Tom Sams
      7 months ago

      Does Logos have multi-screen capabilities? If so, how do I implement it?
      1. Pastor Adam
        A year ago

        I have lost the ability to change font color when editing sermons. I used to highlight text, then I would see a window with color options. Does anyone know how to get that ability back?
        1. Pastor Adam
          2 years ago

          Help! I was working on a sermon in Logos and the screen blinked then the sermon was gone. does anyone know of a way to recover the file?
          1. Rev. Kevin Obermeyer
            2 years ago — Edited

            You can check your deleted files, which are kept on the Faithlife server. 1) In Logos, expand your Documents menu. 2) Then make sure the Filters sidebar is expanded by clicking on the three lines in the upper left corner. 3) Then scroll down to the bottom of the filters to find the Trash (trash can icon). 4) Click on that, and it will open your browser to your deleted documents. If it's there, you can undelete it.
          2. Pastor Adam
            2 years ago

            Rev. Kevin Obermeyer
            Thank you for your quick help. I sure wish I knew how that happened, but thankful to have the file restored. You are a blessing Rev. Kevn Obermeyer
          3. Rev. Kevin Obermeyer
            2 years ago

            Happy to help and thankful it all worked out. Blessings to you!
        2. Jose M. Leona Jr.
          2 years ago

          hi , my first time in this group... can somebody tell me how I can share my logos to my church members. I once saw the possibility but im now lost on how I can do in in faith life..is there webinar or forum for that ...thanks
          1. Rev Rod
            5 years ago

            Love the new Sermon Manager in Version 9 Is there any way to Print the information. I would like to pass along to my ministry team my Planned and upcoming Sermon Schedule but they do not have logos.
            1. Rev Rod
              5 years ago

              will not let me sign in to feedback.faithlife.com
              feedback.faithlife.com
            2. Rev Rod
              5 years ago

              Got it. Created a log in. Don't know why not linked to FaithLife account.
            3. Eric Seelye
              5 years ago

              Agreed,
              Rev Rod
              . For some reason, it seems they used a third party for that feedback tool.
          2. Markus Buller
            6 years ago

            How can I buy any book as a group license?
            1. Eric Seelye
              6 years ago

              Hi
              Markus Buller
              , I don't know the answer, I think you may need to talk to the folks at Logos/Faithlife directly. You can call 800-875-6467 when they open up tomorrow (Tuesday). Other options and hours are found here: https://www.logos.com/contact
              Contact us
              Logos Bible Software is located in downtown Bellingham, Washington, in the northwest corner of the continental United States. We're just 20 minutes from the Canadian border, and a little north of half-way between Seattle, Washington, and Vancouver, British Columbia.
              www.logos.com
          3. Andrew Biddinger
            6 years ago

            How Have You Organized Your Notebooks in Logos 8?

            How have you organized you notebook in Logos 8? Screenshots? What is your thinking behind your structure? Phil Gons (Faithlife) gave good advice on how to and not to use notebooks.

            Right now, I am trying to see if Andy Nasselli's organization would work for me in Logos:

            1. My Personal Library.

            2. Exegesis and Biblical Theology

            3. Historical Theology

            4. Other.

            5. Practical Theology

            6. Systematic Theology

            1. David Taylor, Jr.
              6 years ago

              Andrew Biddinger
              I mean tags. Labels are something completely different for use in actual resources, they just happen to be housed in the Notes Tool.
            2. Andrew Biddinger
              6 years ago

              David Taylor Jr
              That makes sense. Do you think that getting label facets in notes would change how you see the use of labels in notes? (https://faithlife.com/posts/1704775) With that ability, if I am understanding it correctly, notes will almost become "like" a resource.
            3. David Taylor, Jr.
              6 years ago

              Andrew Biddinger
              I am intrigued by
              Phil Gons (Faithlife)
              reply there. Not sure how they envision that being used. I really only use labels in my Bibles. I wish though, that there was an easier way to apply a label to a reference as opposed to just a highlight, that way it shows up in all of my Bibles. It can be done, it is just a pain to go back and edit the note.
          4. Logos Support by Users
            6 years ago

            Learn How To Use The New Logos 8 Notes Tool

            On Wednesday, February 13th, at 11:00 am PT/2:00 pm ET, attend “Learn How To Use The New Logos 8 Notes Tool” where Logos product expert, Adam Borries, will give you a look into the new tool in Logos 8! This is your chance to ask questions and explore this awesome new tool!


            https://register.gotowebinar.com/register/1983860221179339020

            1. Ron Ferguson
              6 years ago — Edited

              Phil, since I work during the day, will this webinar be posted somewhere where it can be watched later?
            2. Andrew Biddinger
              6 years ago

              Ron Ferguson
              I believe so!
              Adam Borries (Faithlife)
              would know.
            3. Ron Ferguson
              6 years ago

              If you register for the webinar they will also send the video. Makes sense since a lot of Logos users will be in bed on the other side of the world. As one guy said he wasn’t planning on getting up at 3 a.m. to watch, can’t blame him.
          5. Andrew Biddinger
            6 years ago

            What's in Your Shortcuts Bar?

            What shortcuts are in your shortcuts bar? Do you use them?

            My Shortcuts (right now) are:

            • Faithlife Assistant
            • Highlights Tool
            • Copy Tool
            • Explorer Tool
            • Notes Tool
            • Passage Guide
            • Word By Word Guide
            • Biblical Events Navigator


            1. Andrew Biddinger
              6 years ago

              Some good responses here: https://community.logos.com/forums/t/178275.aspx
              What's in Your Shortcuts Bar? - Logos Bible Software Forums
              Logos Bible Software Forums - Forums for Logos Bible Software Users including Product Information, Support Topics, and User Tips
              community.logos.com