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Logos Support by Users
Ministry Organization • 15 members • 185 followers

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Logos support from fellow users group.
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  • Logos Support by Users
    7 years ago — Edited

    Logos Support Group

    This is the user run Logos Bible Software support group! Feel free to ask any questions related to Logos Desktop (MAC or PC), Web App, Kindle Fire App, or Mobile App.


    Note: For official Faithlife support and free training, look here: https://support.logos.com/hc/en-us


    Please Help Out! Don't be afraid to jump in and give your best answers to the questions asked. Also, feel free to invite anyone to this group!


    Group Rules:

    Please keep all your interactions on this group respectful and loving. This is not a group for general or personal criticism, sarcasm, soapboxing, and making assumptions on other's motives or character. Followers that don't follow these guidelines will be blocked.


    Other Groups:

    • Just want to share your knowledge on Logos or looking to become a power user? Follow and post on the Logos Tips Group!
    • Want some free books? Follow the Free Faithlife Books Group!
    • Looking to buy some used books? Follow the Faithlife Resale Group

  • Steven Spence
    A month ago

    How do you ask logos pro a question.

    1. Willem Botha
      2 months ago

      looking or a comprehensive bible timeline will be appreciated

      1. Terry ODea
        6 months ago

        our church uses Proclaim as our presentation media for morning and evening services. In one service, we live stream using streaming software, however, in the evening service we capture the service purely through Proclaim. The presentations consist of audio and embedded videos. The embedded video can successfully play in the room but when we retrieve the recording of the session from the sermons.logos.com site we find only the audio with a screen image representing the video. It appears that the Proclaim design was intended for creating a video with an audio track accompanying a slide show presentation. The ability to show a video in the room is an additional feature to help make a presentation more effective live, but the core feature for saving a record of the session being to save an audio recording with slide visuals. Do any readers/members have experience in importing or embedding a video in the recording of the session?
        Logos Sermons
        Premium sermon illustrations, sermon outlines, sermon media, and archiving.
        sermons.logos.com

        1. Tom Sams
          A year ago

          Does Logos have multi-screen capabilities? If so, how do I implement it?

          1. Pastor Adam
            A year ago

            I have lost the ability to change font color when editing sermons. I used to highlight text, then I would see a window with color options. Does anyone know how to get that ability back?

            1. Pastor Adam
              2 years ago

              Help! I was working on a sermon in Logos and the screen blinked then the sermon was gone. does anyone know of a way to recover the file?

              1. Rev. Kevin Obermeyer 2 years ago — Edited

                You can check your deleted files, which are kept on the Faithlife server. 1) In Logos, expand your Documents menu. 2) Then make sure the Filters sidebar is expanded by clicking on the three lines in the upper left corner. 3) Then scroll down to the bottom of the filters to find the Trash (trash can icon). 4) Click on that, and it will open your browser to your deleted documents. If it's there, you can undelete it.

              2. Pastor Adam 2 years ago

                Rev. Kevin Obermeyer Thank you for your quick help. I sure wish I knew how that happened, but thankful to have the file restored. You are a blessing Rev. Kevn Obermeyer

              3. Rev. Kevin Obermeyer 2 years ago

                Happy to help and thankful it all worked out. Blessings to you!

            2. Jose M. Leona Jr.
              2 years ago

              hi , my first time in this group... can somebody tell me how I can share my logos to my church members. I once saw the possibility but im now lost on how I can do in in faith life..is there webinar or forum for that ...thanks

              1. Rev Rod
                5 years ago

                Love the new Sermon Manager in Version 9 Is there any way to Print the information. I would like to pass along to my ministry team my Planned and upcoming Sermon Schedule but they do not have logos.

                2. Rev Rod 5 years ago

                  will not let me sign in to feedback.faithlife.com
                  feedback.faithlife.com

                3. Rev Rod 5 years ago

                  Got it. Created a log in. Don't know why not linked to FaithLife account.

                4. Eric Seelye 5 years ago

                  Agreed, Rev Rod. For some reason, it seems they used a third party for that feedback tool.

              2. Markus Buller
                6 years ago

                How can I buy any book as a group license?

                1. Eric Seelye 6 years ago

                  Hi Markus Buller, I don't know the answer, I think you may need to talk to the folks at Logos/Faithlife directly. You can call 800-875-6467 when they open up tomorrow (Tuesday). Other options and hours are found here: https://www.logos.com/contact
                  Contact us
                  Logos Bible Software is located in downtown Bellingham, Washington, in the northwest corner of the continental United States. We're just 20 minutes from the Canadian border, and a little north of half-way between Seattle, Washington, and Vancouver, British Columbia.
                  www.logos.com

              3. Andrew Biddinger
                7 years ago

                How Have You Organized Your Notebooks in Logos 8?

                How have you organized you notebook in Logos 8? Screenshots? What is your thinking behind your structure? Phil Gons (Faithlife) gave good advice on how to and not to use notebooks.

                Right now, I am trying to see if Andy Nasselli's organization would work for me in Logos:

                1. My Personal Library.

                2. Exegesis and Biblical Theology

                3. Historical Theology

                4. Other.

                5. Practical Theology

                6. Systematic Theology

                2. David Taylor, Jr. 7 years ago

                  Andrew Biddinger I mean tags. Labels are something completely different for use in actual resources, they just happen to be housed in the Notes Tool.

                3. Andrew Biddinger 7 years ago

                  David Taylor Jr That makes sense. Do you think that getting label facets in notes would change how you see the use of labels in notes? (https://faithlife.com/posts/1704775) With that ability, if I am understanding it correctly, notes will almost become "like" a resource.

                4. David Taylor, Jr. 7 years ago

                  Andrew Biddinger I am intrigued by Phil Gons (Faithlife) reply there. Not sure how they envision that being used. I really only use labels in my Bibles. I wish though, that there was an easier way to apply a label to a reference as opposed to just a highlight, that way it shows up in all of my Bibles. It can be done, it is just a pain to go back and edit the note.