BCC Help Desk
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About this group
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We want to make your Faithlife experience a positive one.
Follow- Required picture sizes: aithlife Groups Personal profile image: 1024px x 1024px Personal profile header: 2560px x 500px Group profile image: 1024 x 1024px Group header: 2560px x 500px Bulletin media: 1200px x 628px Newsletter media: 1200px x 628px Media post in group feed: 1200px x 628px Event cover photo: 2560px x 500px Faithlife Proclaim 16x9 slides: 1920px x 1080px 4x3 slides: 1024px x 728px For more information, see the article https://support.faithlife.com/hc/en-us/articles/360025257232-What-Image-Dimensions-Should-I-Use-
- Supported video file types: ASF MOV MPG MP4 WMV there is a 600 MB size limit for uploaded videos https://support.faithlife.com/hc/en-us/articles/360007375131-What-types-of-video-files-can-I-add- Proclaim currently supports adding either .mp3 or .m4a files to your presentation as audio items. https://support.faithlife.com/hc/en-us/articles/360007127672-What-types-of-audio-files-can-I-add-
- Streamyard is an easy-to-use tool to create videos while presenting PowerPoint. https://streamyard.com/
- If you want to use your browser to see a particular Faithlife page, you can bookmark the link and it will take you right to that page.
- Accessing Other Faithlife Products
Setting up Faithlife TV
There are multiple articles in Faithlife Help that will walk you through setting up your devices to watch BCC and FL videos. You just need your Faithlife ID and password to get access to both free and paid content (this is available to you through our church subscription).
Start with this article https://support.faithlife.com/hc/en-us/articles/360040056052-What-is-Faithlife-TV- and then click on the other links at the end of the article to explain the process.
Once you're set up, just click the TV icon on the BCC homepage to be logged in (see the above example).
- How do I post something to everyone? From the My Faithlife homepage, create a new post and choose to send it to Public. Posting to groups sends it to all the groups you're in. This article explains it more fully. https://support.faithlife.com/hc/en-us/articles/360027830451-Who-can-see-my-post-on-Faithlife- You can also control the volume of posts you get from someone. https://support.faithlife.com/hc/en-us/articles/360012683772-Prayer-Requests
- How do I control all the notifications I'm receiving from Faithlife? By default, it makes sure you're aware of all your notifications, but you can set it to only give you desired information. This article explains how to control those settings more specifically. https://support.faithlife.com/hc/en-us/articles/360021289292-How-Do-I-Change-the-Notifications-I-Receive-from-My-Groups-
- If you aren't getting Faithlife communications through your gmail account, go to Settings > See All Settings > Filters and Blocked Addresses > Unblock "Faithlife@Faithlife.com"
- If a person's last name isn't showing on screens, have them update the name on their profile to include both first and last names. Click on your profile picture in the upper right corner of the screen and then click on Profile.
- If people are having trouble finding their New Bethel Faithlife invitation, have the, go to Faithlife.com and Create an Account. This will link them in without the invitation. 1. Go to Faithlife.com and register an account. 2. Go to your church group page https://faithlife.com/nbcr 3. Click Join to become a member
