Hi again,
I am unable to download a video of a sermon I just published today.
On soundfaith.com I can see the Files where the audio and video download links would normally be, but I only see the option to download audio. (https://soundfaith.com/sermons/233939-the-church-how-to-identify-god's-church-part-1) If I play the sermon back I get both audio and video of the different slides I used. I also published the sermon our website (http://gbchurchofchrist.org/sermons.html) using the widget and it worked, but there I can only download audio as well.
Did I do something wrong in publishing? Is there a way I can still download the video?
Kendal Rasnake
Sermons
gbchurchofchrist.org
Matt Mattox (Faithlife) — Edited
Hello Kendal Rasnake thank you for bringing this to our attention. I believe you are uploading just fine. The upload times can take a bit of due to the high volume of uploads that happen on Sundays. I believe your video sermon has finished uploading and you should be able to download and view it now: https://soundfaith.com/sermons/233939-the-church-how-to-identify-god's-church-part-1/- Kendal Rasnake, Matt Mattox is correct. Videos can take ~24 hours to generate during peak (Sunday) usage times. Reducing this delay is something we'd like to improve in the future.
- Thanks everyone for the good news. I thought perhaps I had done something wrong. In the future I will plan to wait until the video file becomes available.