• A little bug I have noticed recently is that in transition from the pre roll to a countdown, if we are playing music in the preroll, it will raise the volume a little before switching to the countdown. I think only us on the media team notice it, as it's not a dramatic level increase. Just enough to notice that it gets louder about a second before switching.
    1. Also happens during the service if you go to a new item while music still playing from the previous item.
  • I think it's been brought up and talked about a number of times, but I wanted to reiterate and bring back to the surface how helpful it would be to have a midi command category just for cueing up songs by index. Separate from the 'Service Item' index. This would allow other content items to be added into the service order last minute without messing up lyric/song automations that are currently tied to the service item number.
    1. Are we allowed to edit a lower third that’s already on proclaim? Like change the color?
      1. You can edit pretty much anything. As long as you don't upload anything back into proclaim as your own design you should be fine.
      2. If you can change the color from within Proclaim then yes. If you have to export the lower third and then make changes in Photoshop or other software then I don't think that would be right.
    2.  — Edited

      On Sunday, November 23 we noticed a strange issue with our music not playing on the pre service loop section. We checked everything and nothing is muted, and we haven't changed anything from what we've been doing each week. The "Warm Up" section where we have the countdown video works fine. Has there been an issue with this for anyone else?
      1. , that was probably it. Sounds very familiar and where I remember the sound controls. lol It's good to have an explanation for those things.
      2. Thanks! I did make sure that I am up to date and our tech guy said the issue persists for our presentation computer (Mac Mini)
      3. can you try a video? Is all audio not working? So far, things seem to be working for us. Could it be something with your setup, like a soundboard issue? If you try another computer, is it working?
    3. I was wondering if there was a specific place for feature requests / suggestions? Quite simply, I wanted to ask if Faithlife have any plans / would consider creating a song charts / set management system for worship teams. There are a couple of systems available, but don't quite deliver - they 'nearly' use chord pro, but in the one case the flow command doesn't work, which is a bit tiresome as we have to clone the song to edit the flows manually. But the huge win is that it updates across the board without having to beam or email songs. Having used Proclaim for some years and appreciating the regular updates and developments, I don't think it would be a big stretch for you guys to create this system . I'd love the opportunity to discuss my thoughts & wishlist in more detail please. (This was the short version :-) )
    4. This thread is for "Bulletins". I find them completely useless. What am I doing wrong or what did I miss? I'm one to jump directly into the middle and must have missed something key about bulletins. Do you use the bulletins? If so, what is your use case and process flow to that use case after the bulletin is "published"? I've been meaning to ask the group for a while. I didn't know about sign posting before picking up on it here, now I love the thing! So maybe bulletins will be the same way. Thanks in advance for any help or tips offered. Blessings!
      1. , I tried some to edit the bulletin to something useful. Here were my challenges. I was able to delete, delete, keep, whatever for the whole thing. Click preview and the headers on the graphics went away. So, like anything like Date of event, etc. if it wasn't on the graphic, title went away and insufficient information resulted. So, I thought I would add a text section and put the date there. I can't get it to "move" up the bulleting. I can shuffle them around on the bottom, but I can't insert something like that into the middle of a service section. I was just fooling around anyway, just to see if I could get it to something I could email. I think I could do that by making accommodation in the presentation for the bulletin in the future. But, when I got it to as good as I could get for now, I decided to print to a PDF for potential mailing. At least in my case, I did not get what was previewed. I got just the sermon scriptures with some note pages. All of that to ask you how you extract what you send in your bulletin email? Blessings.
      2.  — Edited

        Great follow up questions! I'll try and get to these in order. 1. Think of the bulletin as an exact mirror of your Proclaim service from top to bottom. Whatever order your slides are in Proclaim... they will be in that exact order inside the bulletin. 2. Correct, the bulletin slide headers do not stay outside of edit mode. I wish they did so in fact I'll make a request in the logos feedback board. 3. >"So, like anything like Date of event, etc." This is a difficult case to work with, not to discredit any of the devs, but I feel there is a difference of generation philosophy here. Proclaim itself uses "Signals" per-service item to interact with other people following along on Logos owned mobile apps. Unfortunately these a lot of the time auto populate as the slide is being worked on as it can detect things like bible passages, web links, or dates and time. These override the slide graphic in the bulletin and just provide a plain text format or a click/tappable link that will take you elsewhere. For example say I put a bible passage on a slide that's just informational... well proclaim recognized the passage, auto populated a signal, and then overrode that graphic from the bulletin to provide a link to that passage on Logos. I have to manually go in and remove the signal on per-service item basis if I want the graphic to be shown in the bulletin. It can be frustrating but the auto creation of them helps those who aren't tech savvy. I don't know if there is a solution for this. 4. Can't move a slide "up/down" in the bulletin because its not moved up/down in the proclaim presentation. 5. My church just sends the website url of the bulletin via email that way a member just just open their email, click/tap the link and it'll open right up to it. It would look something like: https://faithlife.com/My-Church-Here/bulletins/0000001 Printing to a PDF seems to have broken in the last year or so. Probably a change with how the slides are rendered on the website compared to pre-2025. Lots of information I apologize. This first support link gives more in depth info on signals and the second on bulletins from Faithlife's perspective. Lots of quirks to work around but I hope this helps in any shape. God Bless! https://support.proclaim.logos.com/hc/en-us/articles/19863591084685-How-Do-I-Set-Up-Proclaim-Signals https://support.proclaim.logos.com/hc/en-us/articles/19864460453901-Digital-Bulletins
      3.  — Edited

        lots of good info there. Thanks! Yes, the beautiful slides that contained the scripture were replaced by the Scripture references. I will definitely learn about these signals and how to remove them to preserve the format in the bulletin. I'll play with each bulleting the balance of the year and maybe mail them next year and see how it goes. I saw the link but wasn't sure if it would open without the edit function, etc. I guess I should have just pasted it into an incognito browser and seen what it looked like. I'll give that a try.
    5.  — Edited

      We have 2 presentation teams in our group & I'm wondering if there's a way for one team to use content slides made in the other's without having to save it as an image & then import it? Something like the song library
      1.  — Edited

        That is only for uploaded pictures, it doesn't include slides (content slides)
      2. We have recently created three teams and the only way I have found to use another teams work is to download it then import it into the other team.
      3. That's what we've been doing. I was just hoping that since the Song Library exists for this very thing, maybe we had missed seeing the capability for content slides.
    6. We used to be able to fade my scripture slides onto our YouTube livestream via OBS and then back to a stage shot when we ran everything through one computer. Now Proclaim has its own computer in our booth and OBS and the Livestream have their own computer. Is there still a way to still accomplish this? Also, how do I add the new QR code for scripture? I was looking for a “generate” button.
      1. Yes, NDI can go over ethernet so you could setup ndi in Proclaim's settings and then on the OBS computer. https://support.proclaim.logos.com/hc/en-us/articles/19864456649101-How-To-Live-Stream-with-Proclaim The new QR code feature is added with the button up on the right. And then you should see it render on the slide
    7.  — Edited

      How do I set my default Bible? I would really like to insert passages into a content slide, but I'm preaching CSB and it ALWAYS comes up with NIV used to be ESV! I only have CSB elsewhere in my presentation.
      1. Whether you use the Bible passage item, or embedded references in a content, we should be remembering your last bible choice. If you are using embedded bible passages in a content item, you can add the version after the reference in parentheses. https://support.proclaim.logos.com/hc/en-us/articles/19864564620557-How-do-I-use-an-embedded-Bible-verse
      2. Wow! I learn something everyday. I didn't know you could embed scripture in a content slide! What's the advantage or reason to do this? The bible slide gives you so much more control over formatting and output choices....
      3. So yes, I was embedding in a content slide. It keeps defaulting to NIV but I did find a discussion somewhere about the bracketed version solution. I ended up doing that, it just adds more time but it worked.
    8. Please advise, I am no longer able to long in remotely. I started getting the attached error message Monday night. Thank you, Freddie Dianem Kendrick Emerald Bay Community Church
      1. Sorry about that. I would try downloading the app again from the site to make sure you have the latest version https://proclaim.logos.com/download And if that doesn't work, contacting support (888)634-2038 proclaimsupport@logos.com