•  — Edited

    Can I petition a dedicated OSB tab to be permanently open and more robust in its usability? The current tab is impossibly small when selected and difficult to manage when on air. I think having a dedicated section on the bottom right under the quick screens permanently available with more robust verses selection options (quick version select for example) would be a much better option .

    1. Our church is going through a period of growth (Praise God!), which has resulted in our tech ministry also expanding. Our pastors are slowly becoming more confident in using media presentations and this month we will be trialing a sermon being controlled from the pastor directly using keynote (their prefered presentation format). I am TRYING to encourage more use of Proclaim and Logos generally but it’s a slow process, one of the reasons Keynote is prefered is because the Pastor can access her notes which are attached to each slide from keynote itself. So she doesn’t have to use 2 programs (one for presentation and one fore notes). does Proclaim have such a function that I’ve missed or can it be investigated?

      1. What would cause this screen to appear nearly every time when opening proclaim? After clicking to sign in, it opens a page to authorize and sign in, and then when proclaim tries to load again, most of the time, it comes back. Sometimes closing everything and trying again works, but about a month ago, I had to do a whole fresh install before it would work again. Is there anything that I can do to help alleviate this? We’re still on Windows 10 and use Brave Browser.

        1. When someone is editing our lower thirds while someone else is on our main computer running slides, as soon as it auto syncs, the slides start to jump. Has anyone found a way around this?

          1. can you explain what you mean by jumping? We have made a few changes recently to try and fix an issue which was causing the grid preview to jump back the beginning. Is that what you are seeing? We also made some changes recently to make on air edits more seamless. Prior to 4.12, edits could cause slides to jump around on the screen, where as now we preserve the original slide you had up until you are ready to display it. Are these the issues you are seeing? Is your Proclaim up to date?

          2. I know we found it doesn't work well when two people are editing at the same time.

        2. We are considering creating a second team in Proclaim as we have two different centres which have two different projection systems and hence a need for different Default Effects. Has anyone had experience of doing this? Do files become specific to a particular team? If so, can they be easily duplicated across to the other team? Wondering what other peoples experiences of more than one team is. Thanks Cathy

          2. Thanks for this, I will go ahead with the second team now, you have given me that confidence. Blessings Cathy

          3. Hi, I have now set up our second team and we are going to road test it this Sunday, I'm very pleased, thank you! A question about file transfer, can you easily move/duplicate a whole service file from one team to another or do you have to download/upload every time? As we split Proclaim into two or three teams several files need to be transferred across teams and I was wondering if there is any way within Proclaim or Faithlife that this can be done? Cathy

          4. What I usually do, is I go to the Media page, so Browse Media, then I go to Shared Group Uploads tab (see image) and I pretty much just add their files on my Team. You should be able to see all their files that they've uploaded. A few times here and there I haven't seen them, so I just switch teams and download their files as images (see image). Now another way where you could just download the whole service would be going to File and backup the service (see image). That downloads everything to your selected folder on your computer. Then you go to your team and under File once more, select Restore Presentation (see image). Now you've officially copied everything over. You can then erase anything you don't want. Finally, sometimes I switch teams and I copy and paste. Note that this way doesn't always work. I don't know why but sometimes it won't copy it or paste it when switching teams. Hence, why I advise using the other methods. There's various ways. Whatever works best for you.

        3. I'm currently at church and I had this weird thought about the Confidence monitor. Does anyone know if we can change the background color? I've only ever had the confidence monitor with a black background, but is there a way to change it?

          1. There is no native way to give it a background but a workaround way of doing it is giving the main context a background shape and setting the fit mode to extra loose while also "fit to textbox" is checked.
          2. That's a very interesting way of getting around it. I probably won't do that because my main content is already designed a certain way and I don't think people would be too pleased if I changed it, but I'm glad someone figured a work around. So thanks man.

        4. we are not able to hear the music we have in our pre-service loop since Wednesday. We have always played music from here. Can you give me a solution? We have checked cords and video cards in the computer to no avail.

          2. I have been doing this for over 14 years and I have the music in the audio track to run until I stop it and it plays in the sanctuary from 8 am until the praise team starts practice at 9:20.

          3.  — Edited

            Pardon me for sticking my nose in here but ... you've been using Proclaim for 14 years? Wow! You must have been one of the first people to use it. As for your problem of no music playing in the Pre-Service loop after you updated, I suggest reaching out to Proclaim tech support. This may be a bug they need to squash.

          4. Thank you I will.

        5. Another update and the problem of playing videos in Proclaim still isn't working. I enabled the new player option and it crashes. At my church, I can no longer play videos from Proclaim. I have to do it outside of the program, which is very cumbersome.

          1. I dealt with the same problem, . There's a link to the thread at the bottom of this. I found a solution while discussing it with . Does your presentation computer have an Nvidia graphics card? I had to first update the Nvidia App, then download and enable the Studio driver for it. It solved the problem. We had 3 computers all with differing results to the video player problem. Each have Nvidia GeForce RTX GPUs. My personal worked without the new "Video Player (nVP)," a laptop that we use in the summer for our "Church in the Park" that needed the nVP and our desktop in our booth in our building wouldn't play videos AND would crash if the nVP was enabled. https://faithlife.com/posts/6145066
            Faithlife Proclaim - Faithlife
            I am beginning to lose my patience with Proclaim. We have been using Proclaim since 2013 and I have been one of your biggest boosters. But now? We have had one particular problem that first cropped up in June of last year. The final solution? We had to stop editing on the fly from a different computer -- if we edit the presentation from a different computer while on air Proclaim crashes. We sent log file after log file and no solution ever worked, so we changed our methods. Now, videos do not play. We've used Windows Legacy Media Player since we moved to Windows 11. It worked fine and still works without the new Video Player on my personal laptop. Our other presentation computer needs the new Video Player, but the desktop which we use in our building won't work without the Video Player but Proclaim locks up after a couple of attempts to play any video. We have a new pastor (a ProPresenter user at his previous church) and he is getting tired of Proclaim not working as it should -- the Support Case # is 00984507 but NO ONE has contacted us -- other than to respond with a form email to give us the support case #. Proclaim has always been very supportive and quick to respond, but as more new additions have been brought into Proclaim it feels like the basic things, like editing on the fly and playing videos, seem to take a back seat. I may not be able to keep the new pastor from forcing a move to some other software, so please do something.
            faithlife.com

          2. We only use AMD graphics cards and videos now play perfectly.

        6. Is there an option to view and sort slides in a grid style? If I have a presentation with a large number of slides and need to rearrange things, dragging up/down in the service order list can get tedious. I'd like to be able to see the slides like they are in preview mode (in a grid format) where I could drag and drop things. Maybe it's available and I just missed it somewhere. Thanks!

          1. I am beginning to lose my patience with Proclaim. We have been using Proclaim since 2013 and I have been one of your biggest boosters. But now? We have had one particular problem that first cropped up in June of last year. The final solution? We had to stop editing on the fly from a different computer -- if we edit the presentation from a different computer while on air Proclaim crashes. We sent log file after log file and no solution ever worked, so we changed our methods. Now, videos do not play. We've used Windows Legacy Media Player since we moved to Windows 11. It worked fine and still works without the new Video Player on my personal laptop. Our other presentation computer needs the new Video Player, but the desktop which we use in our building won't work without the Video Player but Proclaim locks up after a couple of attempts to play any video. We have a new pastor (a ProPresenter user at his previous church) and he is getting tired of Proclaim not working as it should -- the Support Case # is 00984507 but NO ONE has contacted us -- other than to respond with a form email to give us the support case #. Proclaim has always been very supportive and quick to respond, but as more new additions have been brought into Proclaim it feels like the basic things, like editing on the fly and playing videos, seem to take a back seat. I may not be able to keep the new pastor from forcing a move to some other software, so please do something.

            2. I hear you on that, and , but where this computer is concerned a member of or congregation went out and bought a computer and donated it to us -- should I have told him no? As for any other computer in use we had budget considerations, and screen real estate considerations. Unless Apple is making an 18" monitor on a MacBook that I am unaware of. Plus the cost of a 2TB SSD in a MacBook was prohibitive. I create on my personal computer and video files take up a lot of room. , each of the computers have NVIDIA cards. My personal was using the Studio driver, but the in house computer, a desktop, had the "Game Ready Driver" enabled. When I switched the desktop computer to the Studio driver it worked flawlessly and didn't need the new Video Player. Now, our laptop that we use for Church in the Park needs the new Video Player. The NVIDIA RTX card in it uses the "Enterprise Driver." It didn't give me the option for the Studio driver.

            3. Thanks, - I just checked and my home computer (running windows 11) had the studio driver. I enabled the new video player in proclaim and tried to play a video. I heard the video but the video never displayed and then proclaim became unresponsive before I had to kill it, so it doesn't appear that is necessarily a fix. The legacy windows media player still works fine on my home computer however. Just for grins, I updated to the most recent studio driver (580.97 - 8/12/2025) but it made no difference. Still has the same behavior when trying to play a video with the new video player. Hopefully the legacy player continues to work.....

            4. Just updated to Windows 11 Everything works ok We did have one issue but not sure if it was after the latest update of Proclaim but our Confidence Song template had very small text in the review of next slide text box and we could not edit it So I had to create a new template using the large lyric text template and rename it the same as the our confidence song template and then deleted the original template looks like it is working ok now It would be good to have some more feature sets but I am unaware what’s in the pipeline