• Nice Update to Proclaim Remote last week! When I started the service last Sunday, I was asked to sign in again - unusual... Is this a new version? Uh, Oh! My worries were unfounded - The new version, 5.2.17, adds some new welcome features. A feature I really appreciate is that the content updates on the iPad when changes are made to the desktop versions. REALLY Helpful! The titles on the slides is appreciated as well. I also notice the app is snappier and more responsive. Usually we write when there are issues - I'm writing to say Thanks! The update is appreciated!!! Rev. Lawrence Becker -
    1. Glad to hear it! We have even more improvements coming in the near future :)
    2. That's great! I've been using Proclaim for maybe 12 years or so (8 years at my current church and 4-5? at my previous church), and I appreciate it more and more the longer I use it. I have a feeling that I don't know all the features of Proclaim remote, even though I'm a long-time user. Could I suggest that you make a training video on how to use the various features? And how to deal with common issues? Thanks! Rev. Becker
  •  — Edited

    Peace, friends. When I copy an Image to the Windows clipboard, Proclaim seems to no longer give the options to "Paste" and "Paste as background"; odd. Anyone know what's going on? Tried it on 2 machines with no luck, so I assume it can be re-produced. Obviously I have a workaround so not particularly urgent.
    1. Odd! I just tried on Mac and it worked fine, but sure enough, Windows is missing the options. We will take a look and thanks for the report!
    2. ...care to share your work around? My need for this to work like it did IS urgent. Thanks.
    3. Well, it's quite simple to be honest. For the Paste as background" option, I clicked on the "Background" text as seen here. If it's not a background, click the drop-down button as per the other arrow. After clicking on either of those, click on "Import". Then, choose a file that you've saved on the computer and boom... but first, you'll need to download/save the actual image file of course (instead of copying it).
  •  — Edited

    Seems like it's been a bit since we've had any major new feature or quality of life releases for Proclaim (with maybe the exception of the remote now working in a browser?)... a couple of feature requests... 1. (I've been asking for this one for several years... coming back again to be the squeaky wheel with my annual re-try) A separate song item index, addressable with midi, unaffected by the addition or removal of other service items. For the sake of automating song lyric slides, and not having to make adjustments after someone adds a service item that changes the indices of every item after it... 2. Allow the Alt Content views to apply to grid mode in Preview. Some of our operators want higher contrast views to make it easier to keep track of where we are. It would be nice to be able to use the confidence view for the slides in grid mode. Alternatively an additional text-only view like ProPresenter's Easy View (screenshot attached) would solve this issue for us... 3. The last big one for us would be midi out on a slide-by-slide basis!
    1. Little sneak-peak for you coming in a release soon!
    2. Yes!!🙌 I am so excited about this!!
    3. I would like something simple fixed ie to have the right click come up in the correct order Cut/Copy/Paste on everything copyable (apart from the song lyrics ) on the main page - the arrangement, song title, etc which displays as Copy/Cut/Paste. Just in Windows, Mac is fine.
  • Today's update includes 'Remember the "Licensed by CCLI" checkbox state for each arrangement.' Thank you!
    1. Playing audio fails for me. Sometimes a want to play a YouTube, so I use 4K Video Downloader, that seems to typically work. I download in 720p, to an mp4 format, drag it to my Proclaim service, then click on it to play. No problem. Sometimes I don't want the video, only the audio. So I take the MP4 into Camtasia, separate the audio from the video, Export >Export Audio Only. Now I have an mp3 or m4a or wav. Now the failing begins I try dragging the file to Proclaim, it doesn't appear to work. I Add Item > Content; then in the service on the speaker by the Content title I click and import audio. I apparently imports, but I can never get anything to play. What am I doing wrong? My work around is in Camtasia delete the video, then tell Camtasia to Export to MP4, it has black video, so it sort of works. That file I can easily drag into Proclaim. I would be grateful for any direction.
      1. If I follow you correctly, it SOUNDS like you've followed the correct process.... When just using audio files by themselves I usually create a black content screen, then attach the audio to it using the blue speaker icon to the right of the content name in the left panel. I think that's what you are doing? try this... click the blue speaker icon next to the right of the item name in the left panel... (I clicked the "build my life" in the screenshot below). See what it says there. Mine has the red triangle because the file is no longer available on this machine (i record our practices and use it to review our slides then delete it). It's possible that the start automatically isn't checked or that maybe you didn't upload the file for all computers (I only upload those practice files to my local computer). Just something to check
      2. I use 4k Videodownloader as well with no issues. If I don't want the video I just download the audio, then load it into Canvas and put an image to it. Once it's downloaded to the computer then just upload to Proclaim. Or you can use this site called Splitter AI — Isolate instruments from a song www.vocalremover.org
      3. Try HitPaw Video Converter
    2. Hello All; I have made the decision to retire from my tech ministry at Mt Lassen Community Church. It has been a difficult decision, but something that I felt I needed to do. I have offered to consult on a limited basis, but part of this decision is due to the increased hours that I have to work at my day job. I was working 7 day weeks just to keep up. They may not continue with Proclaim so this may be the last I interact here at the Proclaim forum. Thank you all!
      1. Your help as a fellow user has been immense. Thanks, Steven. We will miss you.
      2. Your input in our lives was greater than you van can ever imagine
      3. Thank you for what you have done for the Lord!
    3.  — Edited

      🎉 Control Proclaim from the Web! 🎉

      We've rewritten Proclaim Remote from the ground up so you can now run it right from your browser. No app install required! And it's not a stripped-down version: every feature you already rely on in the native Remote app comes along for the ride!

      • Control your presentation
      • Create On-Screen Annotations
      • Show a Quick Screen
      • View the Order of Service
      • Change display settings
      • Follow a presentation


      Why it matters

      • Go anywhere: control Proclaim from any computer with a browser. No download needed and not restricted to mobile devices. You can use your laptop from the pulpit or any computer you already have at church.
      • All your favorite features: nothing lost in the move to the web.
      • Faster to get started: jump in with a link instead of an install.


      Try it out

      Give the web version a spin and let us know what you think!

      https://app.proclaimonline.com/


      We will also be updating the Android and iOS apps in the coming weeks.

      1. are you referring to the OSB quick screen? Where you can type in a value on the phone? Yes, that is a little bit of a limitation today, that we hope to improve.
      2. Yes sir. That's what I'm referring to. I don't really care though, I don't plan on using that on my phone either way. But anyways, I love the new app. It looks so good. I appreciate all the updates you guys keep doing to this software.
      3.  — Edited

        I think I remember it not being an app limitation as much as a server limitation, but it would be nice to have animations and videos work eventually. Remote must use the same delivery as the digital sign feed. One thing I've noticed with the remote program, if you skip forward to the service section and then back to pre-service, the timing gets goofed up. The warm-up will not start on schedule, etc. So if you are practicing songs for example pre pre-service, you better restart the app from scratch instead of just clicking on a slide in the pre-service and letting it continue. Also, one other little thing, to synch up with changes seems to require getting out and back in too. Using the browser version, checking over notes I noticed an error. Fixed it in proclaim, synched, refreshed the page, nada. Advance, go back, no change. It didn't seem anything short of re-starting would incorporate that edit. (No live presentation active, just reviewing the presentation off-line) All in all, that web "viewer" is the bomb. Nice job. Keep them coming!
    4. How often is the Bible Trivia updated? Been using it a while and switch between the three types but don't want to overuse it.
      1. the Bible Trivia data set has not been updated in a while, although it is quite large. Each type shares the same underlying data, just changes the theme used to present it
      2. Thank you! I will pull it for now and reintroduce after a bit.
    5. Noticing a difference between Mac and Windows. The 'Team' pulldown at the top shows Team Members on Mac, but not on Windows. Kinda handy to see who's been working on any particular presentation.
      1. Turns out Team Member permissions (Admin, Moderator, Member) affects this. On my Mac I'm logged in (admin); on production Windows computer, a 'member' is logged in. I changed user to 'moderator' and that allows me to see who's worked on a presentation.
      2.  — Edited

        Seems like a "member" user could find who's-worked-on-presentation useful. Just omit the member management. A "member" already has a create-new-team option that they can't do.
      3. oh, that is a good find! Yes, perhaps we just hid that whole section, instead of just the add and manage rows. I will take a look
    6. We are having issues where one of my Worship Team adds the songs and updates presentations via her home laptop. Everything looks synced, but then when she gets to the church, nothing is actually there. Any ideas?
      1. We had a similar experience with syncing in the last couple weeks. Work done at home didn't sync consistently. When we created a new presentation in Proclaim it sync'd but when we added to the existing presentation for the week that already had other content it didn't. We ended up copying the slides from a new to the existing to get it to work.
      2. Nothing she is creating at home is syncing with the computer at the church. They are on the same presentation group. It has been working for 2-3 months and then in the last 2 weeks, nothing is syncing. It shows that she has been online when I look at the church computer, but doesn’t sync in the new presentations.
      3. We've had a similar issue for two weeks. We usually start with duplicating previous week's presentation and make needed edits. For the last two weeks, it doesn't look like the work done on the office computer syncs to the audio booth computer. Instead, a second presentation with the same date and time have been created which does have the updated edits. For the Sunday operator who doesn't do the editing, he doesn't know which is the correct presentation. Why has it started duplicating the presentation...one which doesn't have the edits and a second presentation which does contain the edits? Does not appear to be syncing correctly. We spent 1/2 hour a week ago trying to figure out why the syncing was working and what happened to our edits. That's when we discovered the second presentation. It did the same thing this week.