Faithlife Proclaim
Organization • Bellingham, WA • 35 members • 57,948 followers

News

Show
by newest
About this group
Organization
group
35
members
57948
followers
Join the Proclaim community to get product news and answers to your questions.

  • Steven Stoops
    9 hours ago

    This is interesting. I had the thought that if I group songs that have a backing track to them I would be able use the reuse function and add them to my order of service. I found that if I try to add a slide group to another group it deletes the group instead of creating a sub group within the group. I lost the first half of our service. I was able to get it back, but shouldn't sub groups be allowed?

    1. Jordan Sjodin 8 hours ago

      Currently we don't allow nested groups, however we definitely shouldn't delete anything when attempting to do that. I would have expected it to show up after the group you were currently in. Sorry for the scare! We will take a look

    2. Brian Burkhart (Faithlife) 8 hours ago

      Hello, Steven Stoops -- We are digging deeper to see how this might have happened. In which presentation of yours were you working?

  • Kensal Rise Baptist Tabernacle
    9 hours ago

    Hello, Proclaim freezes if I change to start a new one. I have to close Proclaim and open again to make it work. Any ideas?

    1. Brian Burkhart (Faithlife) 8 hours ago

      Hello, Kensal Rise Baptist Tabernacle -- It's not clear what new item you are starting. Is it a new presentation?

    2. Kensal Rise Baptist Tabernacle 7 hours ago

      Yes sorry a new presentation

    3. Brian Burkhart (Faithlife) 7 hours ago

      Hello, Kensal Rise Baptist Tabernacle -- No worries. From the machine on which you encounter this, would you send to us the Log Files? You may generate the Log Files in this way:
      How do I submit log files?
      If something goes wrong with Proclaim, our team may need to look at your logs to find the problem. Logs are very helpful in diagnosing many issues in Proclaim including crashes, bugs, and other ano...
      support.faithlife.com

  • Sullivan Howard T
    10 hours ago

    Having trouble importing Keynote files to Proclaim is anyone experiencing this difficulty?

    2. Slav Pakhnyuk (Faithlife) 10 hours ago

      Sullivan Howard T would be able to send us the log files from Proclaim?
      How do I submit log files?
      If something goes wrong with Proclaim, our team may need to look at your logs to find the problem. Logs are very helpful in diagnosing many issues in Proclaim including crashes, bugs, and other ano...
      support.faithlife.com

    3. Sullivan Howard T 9 hours ago

      It won't let me attach the Zip file here? Is there another way to send it to you Slav?

    4. Sullivan Howard T 9 hours ago

      I can attach the file to this Email, sorry it didn’t come as fast as the Proclaim communique! Blessings, Pastor Howard Knox Presbyterian Church “Blessed are the pure in heart, for they shall see God.” Matthew 5:8

  • bret.schmerker
    20 hours ago — Edited

    Can an Audio Item be started mid-Content, e.g. at a specific slide in a Bible excerpt? For the 21 April 2019 Joint Service at OMS Japanese Christian, I envision the audio of: [227] THINE IS THE GLORY (CCLI Song# 4737429) (Georg-Friedereich Händel/Edmond Louis Budry/Richard Burch Hoyle) Boosey & Hawkes, PRS/Canterbury Press/William Randall, MCPS/Cantate Domino/World Student Christian Fed., SUISA starting at the v. 32 slide for St. Matthew 24:4b-15a,16-35.

    1. Graham Criddle 14 hours ago

      I don't believe so but if you split the reading (16-31 as one item and 32-35 as the other) you could add the audio to the second part.

  • William Partington
    A day ago

    HOW TO CHANGE TEXT COLOR IN ANNOUNCEMENT SLIDE?

    1. Slav Pakhnyuk (Faithlife) 10 hours ago

      Hi William Partington, Simply select the text in one of the text fields which you want to change the color of, then click on the color picker next to the Effects drop down menu to choose your color. I attached a screenshot below for reference.

  • Jeffrey Covington
    A day ago

    When using pads from churchfrontpads.com, how can you implement them into the presentation? I imported the pads, but I can't find them.

    1. Justin (Faithlife) a day ago

      Hello Jeffrey Covington, They're likely stored in the audio database in Proclaim, that you can access through the speaker symbols adjacent to each slide. This article might be help you navigate that area and how to add the tracks
      How do I add an audio track to a service item or section?
      To add audio to your service, navigate to the Order of Service on the left side of the app. Click on the speaker icon next to the service item on which you desire audio. If you have previously uplo...
      support.faithlife.com

  • Kaloma Smith
    A day ago

    Has anyone had an issue using a USB audio interface like A Scarlet Red Solo to record sermons into Proclaim? My computer see the device, it registers the sound board audio, and Proclaim allows you to select the device as an option, but no audio in Proclaim.

    1. Justin (Faithlife) a day ago

      Hello Kaloma Smith, I remember looking at this with you, can you remind me of whether or not it records if you use something like the Windows voice recorder or another program?

  • David Thomas
    A day ago

    Publishing Faithlife Sermon problem. https://sermons.faithlife.com/sermons/369519 This week's sermon included a video clip (that I was able to successfully upload to Proclaim Media and play during the sermon). When I try to Publish this recording to Faithlife sermons I repeatedly get an error. I've been able to upload an MP3 of the message audio, but have no video associated with this sermon. The only thing I can think that is different from previous weeks is the inclusion of the video clip. Any suggestions? Where should I send the Log Files?

    1. Justin (Faithlife) a day ago — Edited

      Hello David Thomas, Sorry for the trouble here, you can send the log files to support@faithlife.com. It'll likely include an error message that can help us track down this issue.

  • Faithlife Proclaim
    A day ago

    Last week's top 10 media series. #Top10

    1. Multimedia TBBC
      A day ago

      Hello! I've just posted a Feature suggestion regarding NDI Output and Alpha Channel / Real transparency for those of us who use Proclaim with OBS, Tricaster or any sort of video mixer/encoder that supports it.
      NDI Alpha Channel output
      It would be awesome if you could be able to send a signal with real transparency (Chroma/Luma both have anoying limitations) to mix with live video on a software Encoder like OBS or Tricaster Equipment. Possibilities are endless! And the NDI protocol is Open Source!
      proclaim.uservoice.com