• I have the following issue: Since the 4.18 release, our confidence monitor fonts are linked to the main display, eg. lyrics on the main display is all caps, now sunndenly confidence monitor lyrics is also all caps. The confidence monitor now put the keys at alternate places. The confidence lyrics preview use to be in small letters, not all caps, and it could be set separately from the main screen template. Any ideas?

    1. I would change the main display. All capitals are harder to read for everyone, but especially for anyone with dyslexia. Reading speed is reduced by around 18%.

    2. sorry about that. We are looking into restoring the original behavior

  • There is an issue in our 4.18 release that affects alternate content when using custom text content. If you encounter issues, ensure that Text Scaling is "on". This is the old Proclaim behavior and will result in alt content behaving normally. If Text Scaling is off, and you try to customize the layout of your alternate content (such as by removing a line break) your slides will get out of sync with your main slides. We apologize for the confusion this may cause and hope to have a fix out soon!

    1. I received a message in Spanish, please send messages in English. I do not speak Spanish. Thanks.

  • Is anyone experiencing an issue with alternate screens not showing titles from the main slide, even when set to mirror? This is happening for us in sermon title slides and songs since May 1st, the title doesn't show up on my congregation display and stream overlay. My congregation display is alternate content because a band that leads worship once a month does things with their lyrics that I don't want the congregation to see. Also, our main worship leaders blend two songs together and have the title for the first song at the start of that song, but at the end of the second song. No title in the transition. Was there a change that made this behavior beneficial to others? I've looked through this thread and searched the forums. I don't see anyone else complaining.

    1. I should add that it's just the text in the box labeled "title', all the other text show up like bible reference, guest speaker and copyright info.

    2. This is being fixed and we will hopefully get it out soon! sorry for the interruption

    3. Good to hear. Thanks!

  • I would like to see the following improvements to the Proclaim Media module. (Note: I attempted to make this suggestion on the Logos Community site for Proclaim "New Idea" however it would not let me submit my post - I received an error message that I need to use at least 1 Tag - even though I had used 4 Tags!! So there is a bug in submission form) 1. Add the ability to sort the imported media items alphabetically by their name for both Group Upload and any Boards. 2. Add the ability to select multiple imported items in Group Upload and sort just that selected group alphabetically by their names. When I import multiple PowerPoint slides into the Media (as images), they never come in by the correct slide order, they are all in random order. If I am trying to create an Image Slideshow with them, I have to add each slide individually to the slideshow to make sure I have them in the correct order because Proclaim does not import them in order by slide number. This is very time consuming especially when I have over 30 slides to do. 3. Add the ability to not permanently delete media from Media Boards if the item is deleted from Group Upload. If I import an item and add it to a Board that I have created and want to save it for repeated use, I also have to leave it in Group Upload, otherwise if I delete it from the Group Upload, it will also delete it from the Board I have added it to. What's the point in having Boards if my items get deleted from it automatically when deleting it from Group Upload? Better yet, we should be able to MOVE the item from Group Upload to any Board to completely take it out of Group Upload and keep it there until it is deleted directly in the Board. The Group Upload gets overwhelmingly cluttered with imports very quickly to the point where things have to be deleted to maintain it. Why can't we move the media we use frequently to a Board and get it out of Group Upload to keep the clutter at a minimum?

    1. You can do number one today: In the main toolbar of the browser, click into list view, and then click the title header. This was released back in February For number two, how are you importing them? Are you using our import option under add item, or are you exporting as images and bringing them in yourself? For number 3.. yes, Group Upload is the source, so that's where they truly live.. Its not really a board even though we put it there... All other boards are essentially glorified tags, and so that's why you can freely add and remove items from boards, but Group Upload deletes it for reals.. Thank-you for the feedback though, we will consider it for future improvements! I also reported your suggestion bug to the Community team. Thanks for the feedback

    2. , this bug should now be resolved. "Note: I attempted to make this suggestion on the Logos Community site for Proclaim "New Idea" however it would not let me submit my post - I received an error message that I need to use at least 1 Tag - even though I had used 4 Tags!! So there is a bug in submission form"

  • I installed an update right before service yesterday and now text is NOT consistent across song slides. Some will be larger, some smaller (depending on longest line on slide). Not a good change.....

    1. I'll investigate further but this sounds like how Proclaim has always operated... Songs in particular shrink the lines to fit and don't wrap. The new update actually provided a way to disable this, by turning off scaling and letting them wrap. You can try it out by turning off the text scaling button.

    2. Yes and no. It did scale before, but it scaled text evenly across all slides in a song. If text on one slide needed to be scaled back, others were scaled back as well. Now the text scale may be different from slide to slide. Glad to see scale to fit can be turned off! I've wanted that for years. Missed seeing it with this update. Thanks!

  • Been having an issue with our confidence monitor since the update to 4.18. I throw numbers in brackets between our lyrics so our musicians have their chords displayed on the confidence monitor. This includes blank lyric slides for instrumentals. But now, the numbers no longer display on the confidence monitor when a blank lyric slide is up (which did before). I also noticed that all of the words on the confidence monitor have been completely capitalized, which was not the case before. That's not really a problem, but that just affirms to me that something happened there and I am just wanted to get it figured out. Thanks !

    1. yeah, i noticed right before service yesterday that all my notes where not displaying. I put stuff like "[ long instrumental - 2x]" that help my slide operators. I figured out if I removed the spaces, it worked. So I was frantically going through songs deleting spaces right before service.
    2. Sorry to hear that you've been having issues with confidence, and . We did recently push out a fix "Restore Confidence Monitor chords for song sections that contain chords without lyrics, such as intros and instrumentals." - this is most likely the issue that Jacob was seeing. We are aware of the capitalization issue. Have not seen the spaces issue that j.dietz describes. Could you make sure you are on the latest Proclaim and then test to see if the spaces issue persists? If it does, then provide similar screenshots of your lyrics with chords as well as the generated confidence slide.

    3. Waited till I was at the Church tonight... I run a Mac and they have a PC... The spaces don't appear to be an issue at this point.

  • Has anyone figured out a work around for the new bug in the lower third tab that no longer shows the Title of the song? I've tried adding a text field and even that won't show. All I can get is the hymn # and copyright fields to show!

  • Hi! We are a bi-(actually multi-)lingual church. What we really misses in Proclaim is the possibility to look up scriptures an view them in two, or more languages. This is a functionality available in some other competitive solutions like ProPresenter. We could switch to ProPresenter but love Proclaim and hope to stick with you guys. Does Faithlife have any plans to develop such functionality?

    1. Hola a todos los que hablen Español. Saludos desde México. Y también un cordial saludo para todas las demás nacionalidades. Que el Señor haya resplandecer su rostro sobre nosotros.

      1. The bulletin feature is useless to us because it doesn't show the sermon slides. Is there a way to customize what is published? Like I want to publish the sermon slides every week for people to download. Is there a way to do this automatically?

        1. or is there a way to link people to content in my library
        2. I realised they don't show up when there's a passage mentioned within the sermon content.

        3. yes, that too. But the bulletin also completely skips content slides that have multiple pages (using the --)