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Hello, Janet Honeycutt -- That seems incorrect to be getting that message as the Presentation Team will continue to be the mechanism for giving members access. I will dig into why you might be getting that message...

Thanks Brian.

Hi! Thank you for reaching Customer Support, we are more than happy to hear from you.   You can add YouTube videos to your presentation per the instructions at https://support.faithlife.com/hc/en-us/articles/360007127272-How-do-I-add-a-YouTube-video-to-my-presentation-.   Also, if you download a video to your computer, you can add a Video item to your presentation, for information about this, please see here. https://support.faithlife.com/hc/en-us/articles/360007127532-Service-Item-Overview#h_86f5845d-0125-4d98-a416-7c36572d29bb

Are these video features only available to Proclaim PRO users?

It's discussed on the last point of https://support.faithlife.com/hc/en-us/articles/360007127112-How-Do-I-Add-an-Audio-Track-to-a-Service-Item-or-Section-, Administrator

Hello, Ben Ditzel - I could not duplicate the issue on my Windows computer, but it is not Windows 11, as yours appears to be. I can check with our Developers tomorrow, when they are back in for the work week... In the mean time, if you would be so kind as to submit the Log Files from your computer, they may give the Developers some insights: https://support.faithlife.com/hc/en-us/articles/360007374731-How-Do-I-Submit-Log-Files-

Hello, Lee Olson -- A YouTube video may be placed anywhere in a Presentation with a WebPage Service Item: https://support.faithlife.com/hc/en-us/articles/360007127272-How-do-I-add-a-YouTube-video-to-my-presentation-

Thanks I'll look into that

This may, or may not, help for you Polson Alliance Church. In Settings in the General tab, check to see if the checkbox there is checked. Unfortunately, it may be an issue in the graphics power of of your presentation computer. One of the best parts of Proclaim is that can edit presentations anywhere you have an internet connection; even if the editing computer is a cheap low end laptop. BUT, presentation takes quite a bit of power, adding more screens, or more workload to the presentation computer can have the negative effect of things like choppy video. Currently, we run Proclaim with 3 monitors and a projector, OBS to record and stream our service plus we run 2 TVs (one up front as a confidence display the other in the lobby) wirelessly via Chromecast. Our computer is pretty high end and there is a bit of latency when using the Proclaim Remote when we stream. I'm considering sending the signal to a second computer via NDI and using that computer for the stream. Hope this helps, but if the hardware acceleration checkbox doesn't help, you may need to upgrade the presentation computer.

Worked! Thank you!

Polson Alliance Church As part o' systemwide upgrades for OMS Japanese Christian, I'm spec'ing a SERIOUS projection 'puter for Shinoda Hall. intel® Xeon-W7 Processor and appropriate Workstation PCH, 8 RDIMMs 64G x 72-bit, ASUS® TURBO-RTX3080-10G (don't know whether nVIDIA® packs a DBB forward-curve into the RTX L6000 Ada Lovelace VDA), internal ASUS® BDR, external SCSI into a Promise rackmount stuffed with Western Digital® HDDs.

Brian Burkhart (Faithlife), the Logos app doesn't appear to be on the list of sunsetting. I assume that will continue? Maybe send bulletin/announcements to that?

Hello, Brent Hoefling -- You are correct -- the Logos app will continue. I suspect that will be one possible avenue for the Bulletin.

Brian Burkhart (Faithlife) I presume that Faithlife is sunsetting the Church Community apps on apple® iOS® and android™? If I'm interpreting correctly, Logos and Proclaim Remote will still be supported.

Hello, David Luyt - I do not think we yet have layering control within Text Boxes. If you check our Proclaim Feature Request page here: https://feedback.faithlife.com/search?term=text+layer ...You will see several requests for similar functionality. Please feel free to add your vote for the features matching your request!

Thanks, I've done that 🙂

I use 4K Video Downloader for filles off YouTube with no problems. As mentioned by Pastor Adam for files hard to download, playing the file while recording it is another way to get a usable file. OBS is rock solid for this.

Some videos don’t play thru Proclaim if they have commercials in them. Is how YouTube makes money. Is better to get the videos from the source instead of ripping off YouTube , copyright infringement is still a thing that applies to churches as well

Thank you everyone! I was using a convertor program but it had sense stopped. I was able to page the link in the web element but nit all videos will play that way. All of your responses helped.

Hello, David Szanto -- I am sorry for the crashes you are experiencing with Proclaim. Thank you for submitting the Log Files and the details of your Proclaim and OS. We will get these logs to our Developers for their insights and keep you up to date with anything we uncover.