•  — Edited

    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
    Give feedback and suggest new ideas for Logos.
    Give feedback and suggest new ideas for Logos.
    feedback.logos.com

  • How important are in-app notifications to you and your team within Proclaim? As a participant in this Proclaim group, are you keeping an eye on notifications for new activity specifically related to this group? How disappointed would you be if we moved this group to a new platform and the Proclaim group notifications went away?

    1. "How important are in-app notifications to you and your team within Proclaim?" Not at all - more of a distraction. "How disappointed would you be if we moved this group to a new platform and the Proclaim group notifications went away?" On a scale from -10 to +10 where -10 is really glad to see them gone and + is distraught then I guess it would be about -5 (quite glad to see them gone)

    2. I check the emails that let me know someone has posted. I'm not all that attached to the in-app notifications because of the emails. As for a "new platform" for the group - I'd need to know more about what that would look like.

  • I have provided the link to my church the last couples of weeks to use the digital bulletin. Is there any way to figure out if that link that been used?
    1. Hi , I don't think there's a way to check view count for the bulletins, but I'd also love to know if you and your congregation find them useful. I've heard from many customers that they would like to see continued improvements to the bulletins functionality. Let me know if you find that people are using it and if they are helpful.

  • I started background music in the pre-service loop. When it shifts to the warm-up section it stops abruptly. How can I get it to fade out?

    1. They added a fade to music a while back, but it is so short, that it is, as you say, very abrupt, . There is a feature request at the link below, perhaps you and anyone else who would like to have an adjustable fade for music can upvote it and the devs may consider it. https://feedback.logos.com/boards/proclaim/posts/audio-fade
      Give feedback and suggest new ideas for Logos.
      Give feedback and suggest new ideas for Logos.
      feedback.logos.com

  • Hi, I'm new here. Is there a way to get a 16:9 doublewide aspect ratio on my Sign Feeds? I see that it can be done in the presentations area but I'm not having luck seeing that option in the sign feed area.

    1. Hello! I need to unlink/relink Planning Center from Proclaim as I cannot access Sunday Services any longer. How do I do that? Thank you very much for your help. Greg

      1. To link or unlink 3rd party programs, click on your profile image in the top right corner of the Proclaim window, then select Link Your Accounts.

      2. Thank you, Nancy. It was so easy, it's embarrassing!

    2. Hello, . The problem referenced in the link below cropped up again, this time on a different computer. I will submit logs this afternoon. The quote below is what happened back then and again on Sunday, July 21. The only solution to this has been to go off air and back on again, and the tablets are then able to be synced and used again. "First; last week the songs all disappeared from the Proclaim Remotes. I reported this problem more than 2 weeks ago. We use a Samsung Tablet (fully updated to the latest version of the remote) and an iPad Pro (also fully updated). More than 2 weeks ago I asked that SOMEONE FIND A SOLUTION because I was going to be out of town and the volunteers won't know what to do. No one responded beyond asking a couple of questions. PLEASE find a solution. It was suggested that there was a duplicate slide, but no one offered any solution. Proclaim Logs 05262024 attached."
      Faithlife Proclaim - Faithlife
      Hello Proclaim; Someone needs to fix the problem I reported more than 2 weeks ago. Also we had a crash this morning. First; last week the songs all disappeared from the Proclaim Remotes. I reported this problem more than 2 weeks ago. We use a Samsung Tablet (fully updated to the latest version of the remote) and an iPad Pro (also fully updated). More than 2 weeks ago I asked that SOMEONE FIND A SOLUTION because I was going to be out of town and the volunteers won't know what to do. No one responded beyond asking a couple of questions. PLEASE find a solution. It was suggested that there was a duplicate slide, but no one offered any solution. Proclaim Logs 05262024 attached. Second; today I was trying to edit the verse order and Proclaim crashed Proclaim Logs June 16 2024 attached. Which brings me to the last issue the files never completely upload so I am sharing here (screenshot).
      faithlife.com

      1. is it possible to change the default bible version?
        2. Ok, I just figured it out for anyone else who needs to know. Inside Proclaim, go to "Add Item", select a "Bible" slide and change the version there. This will automatically update the version used in "Example Sermon Outline" which is where I was getting frustrated. Thanks!!!

        3. Logos is a separate app, an excellent Bible study program. I have been using it since long before Proclaim hit the scene. I'm guessing that I have always arranged Bible versions in Logos, that was the way. Yes, you can choose a Bible and it will remain in your list. Perhaps because I am a Logos user it was never the first version listed until I went through the steps I listed earlier

        4. Yes, but Proclaim® is supported by fewer versions than LOGOS® Essentials™, e.g. the New American Standard Bible; Revised Standard Version; Authorised Version 1611; New International Version. I's trying to get 日本聖書協会 Japan Bible Society, 聖書協会共同訳聖書 Bible Society Interconfessional Version Bible (日本国東京都 ᴛōᴋʏōᴛo, JPN: 日本聖書協会 Japan Bible Society, 2018) digitized quickly; somebody at LOGOS made it elevated priority. The Bible Society Interconfessional Version should be supported on LOGOS Essentials as a way into Proclaim. I'm doing said get to support the 東宣北米神聖教會 OMS (viz., Oriental Missionary Society) Holiness Church of North America in general, and 胡桃河町日系油童教會 of Walnut Creek (CA, USA) in particular.

      2. I have set songs with backgrounds. When I bring that same song again the backgrounds are back to black. How do I change this to keep the background?

        1. Is this true if you select the song using 'Reuse Item'?

        2. Yes, . The best practice in Songs is to use the Reuse function, under Add Item > Reuse item... This will bring up a search box where you can type in the song you want. It will list each instance that the song has been used and when you click it it will bring in the song with the formatting that it had the last time you used that song.

      3. I have not changed anything on my computer, but my file uploads, but error sign says error uploading. I have tried rebooting, deleting file and restarting and now am confused. Why might this be happening?

        1. In order to help you with this question, we need more information. 1. What type of file are you trying to upload (jpg, png, mp4, etc.)? 2. How large is the file? 3. After you tell Proclaim to upload the file, how long does it take to get the error message? Also, a screenshot or picture of the error message, with the Proclaim window around it, would help us understand the context.

      4. Proclaim freezes on me on my lap top and it never did it before. I reset my computer thinking that was the problem.

        1. First action would be to Submit Logs to the developers. I doubt that anyone here will be able to help without details of your OS version and confirmation that you are using the latest version of Proclaim. From your post we cannot even tell if your computer remains within the supported set of machines.

        2. Hi , I would send log files to the devs at Proclaim. Under the Help menu, choose submit log files. They may see something that is causing this to happen.