• Why does the order of images in an Image Slideshow item differ between Slides and Livestream (mirror)? If I set the item to shuffle, the images shuffle for slides, but are in the original order of the images for the Livestream output.

    1. Is there a way to organize the list of Boards in Proclaim? It would be great to be able to alphabetize it!

      1. Unfortunately, there is no way to rearrange the list of boards at this time. This feature has been requested several times. This search shows most of those requests. Please upvote as many of them as you'd like! https://community.logos.com/search?domain=all_content&query=boards&scope=site&source=community
        community.logos.com

    2. I am programming for this weekend. We use NSRV for our bible verses, but it does not appear in the options! It looks as though I am able to buy the NSRV version, but I had this available to me last week - did my office manager miss a payment, or has there been a change?

      2. Similar experience a few weeks ago. If you scroll way down on the different versions you do find NRSV "Updated Edition" as a useable option. Hope this helps.
      3. Logos no longer has a license to sell that version of the bible. They sent out an email about it. If you already own it you're fine. As far as using it in Proclaim, I would assume your issue has something to do with that.

      4.  — Edited

        Thanks for the abort due to license expiration. I'm waiting on digitization of 日本聖書協会 Japan Bible Society, 聖書協会共同訳聖書 Bible Society Interconfessional Version Bible (日本国東京都 ᴛōᴋʏōᴛᴏ, JPN: 日本聖書協会 Japan Bible Society, 2018).

    3. Yesterday we went through rehearsal without any issues, all slide text lined up correctly, made a couple of changes to song form, etc. so all was good. Or so we thought. The service started, we got to the second song, and the slides were black. No text, no background. Went into edit mode, background and text were present. Exited edit mode, back to black. Not much we could do at that point except let it go and ignore the looks we were getting. No problems anywhere else in the presentation. When the service was over, went back to the song and did a copy/paste. The pasted version worked fine. We're using the latest available version of Proclaim on an Intel Mac. Any ideas what may have caused this behavior?
      1. Thanks for the report , and sorry for the disruption. Could you please submit your logs from the computer that had the issue? We'll take a look and see if we can figure out what's up.
      2. 'Ignore the Looks...haha...' Seriously, it is a very uncomfortable feeling, isn't it? We sometimes have this happen...and it seems, in our case, to be spotty wifi. When that has happened, we have taken it back in the office to resync but I realize that might not work well during service. We also use a Macbook Pro Intel. I hope you are able to find a solution...Grace & Peace...

    4. "You don’t have to edit and publish your sermon immediately. Proclaim saves recorded sermons so you can access them later. Expand the Recordings dropdown to find previously recorded sermons." - Where do I find the previous recordings? I only see one when I click the "Recordings" button at the top.

      1. I think they are tied to the presentation. In order to see a different recording you have to open that presentation back up.

      2. You can also find your past recordings in the Content/Sermons section of your Faithlife group on-line.

    5. How to post Proclaim recorded sermons in a Draft mode?

      1. Hey first time using this chat group. Just wondering if I can run Proclaim via a MacBook that is remote to the main computer running all of the media (via proclaim)? Would love some help on how... I know how to use it via an iPad, but we need that iPad for sound engineering on the floor.

        1. I did not think that you could, but have just downloaded the Proclaim app to m Macbook Pro and it did connect and control the presentation. The Macbook would need to be Apple Silicon, rather than an Intel model. You could also use something like Teamviewer or Anydesk to connect to the remote computer and control it that way. You can use a phone as well to control the presentation. It does not need to be an iPad.

        2. Just to add further, it is better to be on the same network - the remote app is quicker

        3. We use RemotePC which works well and prices most reasonably. Why I chose it? It allows at the minimum subscription level multiple users to log on to the same PC. I think you can imagine the value of that. It isn't a unique feature, but the price point with them is best for that necessity. There are "no cost" options besides a subscription product, but we didn't explore those. We have used SplashTop too if you ever only will have one device connecting to your one media presenter PC. More than that and SplashTop starts to get too expensive. TeamViewer is awesome but probably will begin to be more $ than your need. All require a fairly techy process to setup, but nothing too hard. Just mfa kind of stuff. Good luck!

      2. Good morning and thank you in advance for the help. I lost the audio on my MAC for Proclaim. I must have hit something that has turned it off. The audio works on everything else. And I can test the speakers out through Proclaim - So I know I have audio in the program. Thanks!

        1. Check that you have not turned the volume down in Proclaim - which is only ever able to be seen and controlled when you are on an item with audio and in preview or on air mode. If it is not this, check the sound output settings on your Mac and ensure Proclaim is sending audio to the correct output.

      3. How do you disable the double click to activate a slide? All of my volunteers are getting thrown off with the change from the single click. Is the setting in the image below what I need to change to the Legacy option?

        1. I have the same question
        2. Thanks for the question. Yes, that is the setting you want. We changed the behavior in 4.11, so if you want to go back to the way it was, choose the "legacy" option.

        3. Thanks, ! I appreciate that the development team put that option in there to change back.

      4. I had an issue yesterday with a content slide that had 2 jpegs pasted as foreground images. The slide looked fine in the editor and confidence monitor, but the jpegs wouldn’t show on the main screens, had to export the slide as an image and reimport to get them to show. Anyone else run into this?