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Faithlife Proclaim
Organization • Bellingham, WA • 34 members • 85906 followers

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  • Janet Honeycutt
    18 hours ago • To public

    When I accessed our Proclaim team members in Faithlife, I received the notification that this feature will not be available after the products being sunset go away. How will we add/delete users for Proclaim going forward?
    1. Brian Burkhart (Faithlife) 18 hours ago

      Hello, Janet Honeycutt -- That seems incorrect to be getting that message as the Presentation Team will continue to be the mechanism for giving members access. I will dig into why you might be getting that message...
    2. Janet Honeycutt 18 hours ago

      Thanks Brian.
  • Torfinn Myhre
    19 hours ago

    Hi! Is there a way to run video from Facebook or a website i Proclaim? When I try, I get nothing else than an error message.
    1. Gissell Rojas 18 hours ago

      Hi! Thank you for reaching Customer Support, we are more than happy to hear from you.   You can add YouTube videos to your presentation per the instructions at https://support.faithlife.com/hc/en-us/articles/360007127272-How-do-I-add-a-YouTube-video-to-my-presentation-.   Also, if you download a video to your computer, you can add a Video item to your presentation, for information about this, please see here. https://support.faithlife.com/hc/en-us/articles/360007127532-Service-Item-Overview#h_86f5845d-0125-4d98-a416-7c36572d29bb
      support.faithlife.com
    2. Ron Esh 17 hours ago

      Are these video features only available to Proclaim PRO users?
  • Administrator
    A day ago

    Hi, just wondering if there is a way to edit/export our list of Audio Tracks. The only place I seem to be able to access the list is to add or import an Audio Track, but I can't edit the list at all. There are a few duplicates I am wanting to get rid of. Any guidance would be greatly appreciated :)
    1. Shara Heiniger (Faithlife) 20 hours ago

      It's discussed on the last point of https://support.faithlife.com/hc/en-us/articles/360007127112-How-Do-I-Add-an-Audio-Track-to-a-Service-Item-or-Section-, Administrator
      support.faithlife.com
  • Ben Ditzel
    2 days ago

    Having an issue where I right click on the drop down in 'Worship Team' songs and the menu just goes away. Cant delete arrangement anymore. Any help?
    1. Brian Burkhart (Faithlife) 2 days ago

      Hello, Ben Ditzel - I could not duplicate the issue on my Windows computer, but it is not Windows 11, as yours appears to be. I can check with our Developers tomorrow, when they are back in for the work week... In the mean time, if you would be so kind as to submit the Log Files from your computer, they may give the Developers some insights: https://support.faithlife.com/hc/en-us/articles/360007374731-How-Do-I-Submit-Log-Files-
      support.faithlife.com
  • Lee Olson
    2 days ago

    how to use you tube vid in sermon
    1. Brian Burkhart (Faithlife) 2 days ago

      Hello, Lee Olson -- A YouTube video may be placed anywhere in a Presentation with a WebPage Service Item: https://support.faithlife.com/hc/en-us/articles/360007127272-How-do-I-add-a-YouTube-video-to-my-presentation-
      support.faithlife.com
    2. Lee Olson a day ago

      Thanks I'll look into that
  • Polson Alliance Church
    2 days ago

    Videos are choppy. New to the church, new to porgram, adding more videos from IgniterMedia, and they are choppy. Any ideas? Computer is relatively new. Any tricks up your sleeves?
    1. Steven Stoops 2 days ago

      This may, or may not, help for you Polson Alliance Church. In Settings in the General tab, check to see if the checkbox there is checked. Unfortunately, it may be an issue in the graphics power of of your presentation computer. One of the best parts of Proclaim is that can edit presentations anywhere you have an internet connection; even if the editing computer is a cheap low end laptop. BUT, presentation takes quite a bit of power, adding more screens, or more workload to the presentation computer can have the negative effect of things like choppy video. Currently, we run Proclaim with 3 monitors and a projector, OBS to record and stream our service plus we run 2 TVs (one up front as a confidence display the other in the lobby) wirelessly via Chromecast. Our computer is pretty high end and there is a bit of latency when using the Proclaim Remote when we stream. I'm considering sending the signal to a second computer via NDI and using that computer for the stream. Hope this helps, but if the hardware acceleration checkbox doesn't help, you may need to upgrade the presentation computer.
    2. Polson Alliance Church 2 days ago

      Worked! Thank you!
    3. bret.schmerker 2 days ago

      Polson Alliance Church As part o' systemwide upgrades for OMS Japanese Christian, I'm spec'ing a SERIOUS projection 'puter for Shinoda Hall. intel® Xeon-W7 Processor and appropriate Workstation PCH, 8 RDIMMs 64G x 72-bit, ASUS® TURBO-RTX3080-10G (don't know whether nVIDIA® packs a DBB forward-curve into the RTX L6000 Ada Lovelace VDA), internal ASUS® BDR, external SCSI into a Promise rackmount stuffed with Western Digital® HDDs.
  • Brent Hoefling
    2 days ago

    I am hearing rumors about Proclaim sunsetting in June. Is there any validity to this?
    1. Brent Hoefling 2 days ago

      Brian Burkhart (Faithlife), the Logos app doesn't appear to be on the list of sunsetting. I assume that will continue? Maybe send bulletin/announcements to that?
    2. Brian Burkhart (Faithlife) 2 days ago

      Hello, Brent Hoefling -- You are correct -- the Logos app will continue. I suspect that will be one possible avenue for the Bulletin.
    3. bret.schmerker 13 hours ago

      Brian Burkhart (Faithlife) I presume that Faithlife is sunsetting the Church Community apps on apple® iOS® and android™? If I'm interpreting correctly, Logos and Proclaim Remote will still be supported.
  • David Luyt
    2 days ago

    Is there a way to adjust which layer the textboxes and other items are on? I would like to overlap a textbox on top of another, and I've been finding it frustrating to get the desired one on top
    1. Brian Burkhart (Faithlife) 2 days ago

      Hello, David Luyt - I do not think we yet have layering control within Text Boxes. If you check our Proclaim Feature Request page here: https://feedback.faithlife.com/search?term=text+layer ...You will see several requests for similar functionality. Please feel free to add your vote for the features matching your request!
      Give feedback and suggest new ideas for Faithlife.
      Give feedback and suggest new ideas for Faithlife.
      feedback.faithlife.com
    2. David Luyt 2 days ago

      Thanks, I've done that 🙂
  • First Baptist Church Vacaville CA
    2 days ago

    Is anyone having issues with inserting youtubes into proclaim?
    1. United Church of Montbello 14 hours ago

      I use 4K Video Downloader for filles off YouTube with no problems. As mentioned by Pastor Adam for files hard to download, playing the file while recording it is another way to get a usable file. OBS is rock solid for this.
    2. Maranathaspanish@gmail.com 4 hours ago

      Some videos don’t play thru Proclaim if they have commercials in them. Is how YouTube makes money. Is better to get the videos from the source instead of ripping off YouTube , copyright infringement is still a thing that applies to churches as well
    3. First Baptist Church Vacaville CA 3 hours ago

      Thank you everyone! I was using a convertor program but it had sense stopped. I was able to page the link in the web element but nit all videos will play that way. All of your responses helped.
  • David Szanto
    2 days ago

    Bug Report Since we changed our projection computer to Mac, we have had a few crashes running Proclaim that cause the Mac to spontaneously restart. It happens while we are On Air, but I cannot pinpoint a specific action that triggers the crash. I submitted my log files on Proclaim. It last happened last Sunday, March 19 around 11am toward the end of our service. We are running MacOs Ventura 13.2.1 on an M1 Mac mini. Proclaim 3.6.0.0011
    1. Brian Burkhart (Faithlife) 2 days ago

      Hello, David Szanto -- I am sorry for the crashes you are experiencing with Proclaim. Thank you for submitting the Log Files and the details of your Proclaim and OS. We will get these logs to our Developers for their insights and keep you up to date with anything we uncover.