•  — Edited

    Thank you for choosing Proclaim, and welcome to the Proclaim group. This is where users like you can talk shop, drum up support for new features, and interact with Proclaim developers. We love seeing people excited about Proclaim, and whether you're a long-time user or just getting started we look forward to hearing what you have to say. To report a bug or get technical help from our support team, please call (888) 634-2038, send us an email at proclaimsupport@logos.com, or go to Help > Submit log files in Proclaim. To request a new feature, please visit https://feedback.logos.com/boards/proclaim, then post back to this group to let other users know where they can add their support. Thanks again for choosing Proclaim!
    Give feedback and suggest new ideas for Logos.
    Give feedback and suggest new ideas for Logos.
    feedback.logos.com

  • the reuse section isn't working will not show my songs and their arrangments

    1. Screenshot please and details of OS. Wet should be able to help with that bit of information.

    2. Hi , by chance, do you delete old presentations? I spoke with a multimedia person from a different church and they had a habit of deleting any presentation that was more than 3 months old. Since that was the case, their songs would only populate the Reuse if the the song had been used in the last 3 months. We had a guest praise team on Sunday and they wanted a particular song. When I searched in Reuse it had only been in a presentation once -- in 2018. But Reuse found it.

  • Am I missing the shortcut, or are we seriously saying that in 2024, Proclaim can still not do Strike through text?! My notes app can do strike through. What am I doing wrong?

    1. I had to screenshot the slides that needed strikethrough, which means they are images and not text, which is not ideal.

    2. Yep - I guess the developers were concentrating on the presentation of song lyrics and leaving sermon construction to 'Sermon Builder' in Logos. Mind you! Sermon Builder Doen't have strikeout either although we understand that the facility is being worked on at the moment. I would be tempted to do complicated text slides in Keynote and then import them to Proclaim.

  • Hey all, I'm out of town and unable to do live music this week. For the first time I am unable to embed youtubes into Proclaim...anyone have a solution or a similar issue?

    2. Not that I am suggesting this or anything, but you could download the video, then use it instead of embedding it. Hypothetically :)

    3. https://www.smallchurchmusic.com/Song_Display-New.php?SID=2660 Is a great place to start for backing tracks.
      † Free Music Backing Files for Churches - Piano, Band, Pipe Organ †
      Quality music for congregational singing, prepared by church musicians. Large range of public domain old traditional hymns and modern songs. Variety of musical styles. All music free. Includes words and scores for public domain hymns.
      www.smallchurchmusic.com

    4. Mike Binks this is a fantastic resource I didn't know existed! Thank you

  • Is there a way to set a default template for songs? Ie, i always size up the text box area to make the text size as big as it can be, I always set the background to centre so that the songs display 16:10 and I alway centre the lyrics. Example attached, I assume I'm missing an option to default these settings????

    1. I made a quick video to demonstrate: https://youtu.be/6Yh062ygAbA But here are the steps: Click the media tab on top. Click "Create Smart Media." Click "Song." Get everything how you like it and hit save on the bottom right. Name it "Mccully Music" or whatever. Don't click the "Publish to Proclaim community." Hit save one more time. Now you have a template to choose. You can manually add this to any slide by clicking "Background," finding your template and clicking "Apply As Smart Media." But we can do better. Go to the settings tab up top. Select "default media" for the section, and for the dropdown list under background, click "browse," find your custom template by typing in the name, and click "Default Song." Exit the box and you are all done.
      - YouTube
      Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
      youtu.be

    2. Justin, thanks very much. That's exactly what I've been wanting to do.

  • I have a problem with song "verse chorus" window shows menu to far right of screen not under window. Works fine on computer a church it. It just started on home computer a few weeks ago. I reinstalled it but same results. See picture below

    1. That is weird, . I would recommend sending log files into Proclaim.

  • I'm having an issue with the background music playing on my presentation. I have no problems playing any other videos or with any other sounds on my computer so I know it's not my speakers. The problem is strictly with my background songs. Any help you could offer would be greatly appreciated.

    1. If you go to "Preview" view, there is a volume slider on the bottom right of the slide. Is that turned up?

  • I downlaoded non-English Bible from logos and non-English characters display as boxes. Can anyone help me out with this problem?

    1. OK, , it is possible that there is already a font that will display those characters. Up where it says Museo Sans, if you click that it will display the fonts that are available. Try them and see if any will display those characters. It is a long shot, but it may work for you. If not, you will have to locate a font on your computer or the internet that will display those characters, it is possible that the font will not be free. Once you have the font, you will have to upload it to your Proclaim account. In that same drop down menu you will see "Add font." Click that, a pop up will open and then you will navigate to your new font and you can add it.
    2. thank you for the suggestion but I have tried several fonts in that list and have not been successful. I know Calibri is able to display those fonts in VideoPsalm so I downloaded calibri and uploaded into Proclaim but it was not able to display those fonts correctly. I have sent an email to logos support and they have asked me to send log files so they figure out what the issue is

    3. That would have been my next suggestion, , I pray that the developers at Faithlife can find a solution

  • It appears I have lost the ability to control video playback in "Preview" mode. We use lyric videos for our small group and I used to be able to go the end of a video in preview so I could quickly check how one song flowed into another. Can't do it anymore. Now I have to listen to the entire song. Guessing this was something that happened with the last update? I'm on a Mac (currently still on Sonoma)

    1. I have the controls on items that are added as type 'Video'. I do not have the controls on 'Videos' that are added as backgrounds to 'Song' items. Logos should do away with 'Video' items and allow us full editing of videos used as backgrounds to either 'Song' or 'Content' items.

    2. weird. things are working fine for me again. No clue why it wasn't yesterday. And we actually use the video items. We play videos during service at times and use lyric videos for small groups. So I wouldn't want to lose the video items and be forced to enter content. That already drives me nuts on the rare occasion we want to play an mp3 through proclaim (I always have to look up how to do it because I can't just add an mp3, but have to add a content item and then add sound to it).

    3. My point j.dietz is that it is only one step more to add a video to the background of a content item. Once that is done, given that the video controls were transferred from the 'Video' then what one has in the presentation is so much more flexible. Have you ever tried putting an overlay on a video item or transferring one into a song item?

  • has anyone figured out how to utilize hotkeys for songs that have chorus 1, chorus 2, for example? both would seem to be "C". and that doesn't help much, lol. (Same for "Blank" and "Bridge" being B).

    2. Grid mode? tell me how it is my friend please :)

    3. Grid mode is enabled at the spot indicated in my screenshot, . Click the one that looks like a grid.

    4. Ok, thank you for that, I was trying to make that harder than it was.

  • How do I bulk delete presentations? I have presentations going back 5 years and I want to only keep this year plus the previous year. That would be 2023 and 2024 currently.

    1. Hi George You can delete presentations by going to the 'Open' menu, secondary clicking and selecting delete. Not sure if you can bulk delete. Remember though 1. You do not have all those presentations on your computer you have access to them. 2. If you delete a presentation you may delete a resource from the 'Reuse Item' list that you will miss.

    2. I am aware of the single delete function but that is laborious when going thru 2 or 3 years worth of presentations.