Faithlife Proclaim
Organization • Bellingham, WA • 35 members • 56,972 followers

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  • Steve Wynkoop
    29 minutes ago

    The last few Sundays we have had an issue with the Apple iPad remote app receiving an error when trying to advance the slides.

    1. Graham Criddle a minute ago

      Is this error suggesting that it lost connection or something similar? And are you running the app in Local WiFi mode? The developers will probably need to see logs - both from the computer running Proclaim and from the iPad

  • Richard Bump
    42 minutes ago

    We noticed a latency issue with videos uploaded to Proclaim: the speakers lips did not coincide with the audio. What causes that? How do we fix it?

    1. Justin (Faithlife) 34 minutes ago

      Richard Bump, Can you give me an example of a video on your presentation that's doing this? Also, what kind of computer are you using?

  • Mt. Ida CM Church
    16 hours ago

    I just renewed my subscription to Proclaim. Now every time I try to put a video web page in, it will not play the video. Any suggestions?

    1. Graham Criddle 10 hours ago

      Does it insert the link to the website properly? Does the video show on the screen as an image? What happens exactly when you try and play the video? Can you post a link to a page you are trying to use?

  • Jeff Kinne
    18 hours ago

    I just installed Proclaim on a new Microsoft surface laptop with the latest windows 10 version. Everything seems to be working fine, except when I type in a passage into a bible slide it doesn't automatically add the passage to the slide. Anyone else experience this? What's a good fix?

    1. Graham Criddle 10 hours ago

      I don't have this problem - also running on Windows 10. Is your computer online when you are trying to do this? Can you post a screenshot showing the Bible slide?

  • Faithlife Proclaim published a newsletter
    A day ago

    ReadIncrease generosity with 2 Proclaim features
    1. Use Giving Media in your presentation

    With Proclaim Giving Media, you can show live results of your fundraising campaign in-service.


    Learn more.

    1. Joseph Najera
      A day ago

      Is there a way to change the default settings when I add new songs (i.e. font style and size, text box size, etc.)? Thanks for your help.

      1. pbcprojection 19 hours ago

        I don't know about text box size, but the font stile, size, justification, color, etc. can all be saved as a style. Basically just set everything how you want it, go up to Styles in the menu bar, find a black space where it says SAVED & then the field to type in, & a blue save - type in the name you want to save it as & hit the blue save. It will appear under styles the next time you want to load it.

      2. Jordan Sjodin 19 hours ago

        You can make a custom smart media that contains the style and placement and set it as the default for songs. Then whenever you add a new song it will look like how you want! https://support.faithlife.com/hc/en-us/articles/360007374151-How-do-I-create-my-own-Smart-Media-templates-
        How do I create my own Smart Media templates?
        If you want consistent format for Content, Songs, Announcement, or other kind of service item, but you don’t want to use Proclaim’s formatting, you can use Proclaim to create your own Smart Media t...
        support.faithlife.com

    2. Jim Harries
      A day ago

      Is it possible to view Proclaim presentations on Android phones?

      1. Brandon Adent 18 hours ago

        Hi Jim Harries, You can view your presentation from the Faithlife Proclaim Remote app, available on iOS and Android. You can also use it to control your presentation during the service!
        Proclaim Remote App
        Take control of your presentation with the Proclaim Remote, available in the App Store for iOS devices and in Google Play for Android devices. With the Proclaim Remote you can advance slides from a...
        support.faithlife.com

    3. Brad MacEachern
      2 days ago

      Scenario (this is what I think happened): AV Tech runs Proclaim on Wednesday for Worship Team practice. Pastor updates sermon slides between Wednesday and Sunday. Lead AV Tech changes Proclaim account password between Wednesday and Sunday. On duty AV tech launches Proclaim on Sunday using Lead AV Tech account but doesn’t notice that Proclaim is not Synching. During slide check before service, Pastor notices wrong slides. Lack of synch is notices (90 minutes since on duty AV Tech launched the app). After Lead AV Tech logs into proclaim, synch takes place, but failed to check all slides. Pastor delivers sermon, but several slides he had deleted remain. What is happening with synchronization in this scenario? How do I avoid such events in the future? Do the log files you look for in other posts need to come from the computer that the issue occurred on or is the user profile enough? And how do you submit them?
      Show more

      1. Graham Criddle a day ago

        Some thoughts: * I wouldn't expect the change of a password to affect sync * Did your pastor change slides on his own computer or on the computer used for running the presentation at church? * As far as I can see, the two log in events on the Sunday were the same - duty tech logs in using lead tech account; lead tech logs in. Why was the second log in necessary? * Is Proclaim set up so you need to enter login details each time it starts? * After sync is thought to have finished it sounds like things were back to how they were on Wednesday. Is that correct? Depending on the answers to the above, it sounds to me as though changes your pastor makes on his computer are not synching to the cloud. If so, that is the computer we would need to look at in more detail.
        Show more

      2. Brandon Adent a day ago

        Hi Brad MacEachern, We took a look at your sync history for your presentation dated 2-10, and what you're saying happened seems to be true. If your tech (Valerie?) changed the password from a different computer than you present on, but left Proclaim open from 2-6 to Sunday the 10, you wouldn't get the changes until they signed back in using the new password. I'll talk to the team about making this more intuitive. As far as the items you thought you'd deleted, can you give me an example of one? We can look at that specific item and see what happened.

      3. Brad MacEachern 5 hours ago

        Graham & Brandon, Thanks for your feedback. While each of you are giving me insight into confirming my belief of what happened, I am have not articulated very well who was logged in where and when and what they may have done at various times. Nonetheless, I think I have enough to put into place a couple of protocols to avoid such an event in the future: ie have the duty tech log-in on their own account, log-out on conclusion of any service or practice, and check our internet router for continuity (which for various reasons is hit-and-miss at our church). Thank you for your assistance. I'm always impressed with the speed of feedback. I love what Proclaim has done for our church and am a strong advocate for its use in other churches. Blessings Brad
        Show more

    4. Tanya Gary
      2 days ago

      How do you add music or better said How do you add subscriptions of lyric accounts.

      1. Matt Mattox (Faithlife) 2 days ago

        Hey Tanya Gary You can link your account through the account drop down menu in the top right corner in Proclaim. The article below shows SongSelect, but you'll notice other options as well. This guide here will provide some screenshots for visual reference: https://support.faithlife.com/hc/en-us/articles/360007128252-How-do-I-link-my-SongSelect-account-
        How do I link my SongSelect account?
        Link your SongSelect account directly to Proclaim to add any SongSelect song in Proclaim.   SKIP AHEAD TO: Link your SongSelect account to Proclaim Add a song from SongSelect to your presentation ...
        support.faithlife.com

      2. Tanya Gary 2 days ago

        Thanks for your quick reply, Can I link My Apple Music account? Tanya

    5. Faithlife Proclaim
      2 days ago

      3 Ways to Train Church Volunteers Who Stay
      Church volunteer teams can be very Dickensian—“It was the best of times, it was the worst of times . . .” Having helped lead volunteer teams for hospitality, care groups, women’s ministry, events, finance, and administration, I’ve seen how great and how trying it can be to use volunteers. I won’t lie to you—sometimes I Read more
      blog.proclaimonline.com

      1. bret.schmerker a day ago

        Obligation or passion? For me, it's BOTH - as a Spectrumite, I routinely sweat details that don't occur to anybody else at OMS Japanese Christian, right down to RIAA-style credit cites that reference original publishers and affiliated mechanical-copyight and performance-right organizations when possible.