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Jim Hammond
in
Proclaim
A month ago

Yesterday we went through rehearsal without any issues, all slide text lined up correctly, made a couple of changes to song form, etc. so all was good. Or so we thought. The service started, we got to the second song, and the slides were black. No text, no background. Went into edit mode, background and text were present. Exited edit mode, back to black. Not much we could do at that point except let it go and ignore the looks we were getting. No problems anywhere else in the presentation. When the service was over, went back to the song and did a copy/paste. The pasted version worked fine. We're using the latest available version of Proclaim on an Intel Mac. Any ideas what may have caused this behavior?
  1. Brandon Adent (Logos)
    a month ago

    Thanks for the report
    Jim Hammond
    , and sorry for the disruption. Could you please submit your logs from the computer that had the issue? We'll take a look and see if we can figure out what's up.
  2. living grace church
    a month ago

    'Ignore the Looks...haha...' Seriously, it is a very uncomfortable feeling, isn't it? We sometimes have this happen...and it seems, in our case, to be spotty wifi. When that has happened, we have taken it back in the office to resync but I realize that might not work well during service. We also use a Macbook Pro Intel. I hope you are able to find a solution...Grace & Peace...