The last few Sundays we have had an issue with the Apple iPad remote app receiving an error when trying to advance the slides.
- Hi Justin, I try to send support info from the iPad and the app crashes. I'm using 6th generation iPad iOS 12.1.4. Version of Proclaim remote is 3.8.1.894.
- Steve Wynkoop, do you have your email setup on the iPad? It can appear like it's crashing if no email is setup, as typically what that button does is open up an email with the logs and address field filled out. If email isn't setup, there's nothing to open and the app appears like it is not doing anything.
- Got it. Thanks!