why does a video work fine on one computer and not work on another? even though it has been uploading to the web sever
- Hello Shane Boyd, What kind of video file was it? It looks like it's not transcoding properly, hence why it's not playing properly on other computers. See if you can run the video through Handbrake, transcoding it to a mp4 H.264 codec (should be set to this by default) https://handbrake.fr/ It's possible the video was in an H.265 codec which isn't currently supported in the program.
- Hello, Shane Boyd -- Just bumped you an email with some results that I was able to achieve for you after the chat we were in seemed to go silent. I did run the video through Handbrake, so I'm guessing that Justin (Faithlife) was on track with his comments.