G'day, we were hoping to move from publishing our sermons on our Website as mp3s to uploading them to Faithlife Sermons via Proclaim however, I have not been able to successfully upload Sunday's message.
I have submitted our log files.
When I hit the 'Publish' button the 'Publish Audio' window comes up and it spins and spins and spins and then eventually times out. In about 10 minutes it has uploaded 4%... It actually seems to stall at 4% - it hasn't progressed for a few minutes now.
We are located in Australia, the computer we're using has a wired ethernet connection (speed tested @ 92/37 Mbps).
Thanks for your help.
If you need anything further, please let me know.
Tim
- Hey Mayfield Church of Christ It sounds like it's due to your file size of the mp3. Are you able to check the size as we have a 2GB limit otherwise the sermon won't upload. Feel free to upload the audio file to this drive and I can check as well.
- Thanks for your reply I exported the raw audio and it was about 130 meg from memory (I'm not on site today so I can't check)
- Hi Matt, Just to send you an update. We have a box from our ISP that plugs into our router for diagnostics, gauging speed etc. After I unplugged this from our router, the sermon was published without issue. Thank you for your help. Tim