Hi, We are still having issues with Bible Trivia not showing when we click Go On Air. It shows great if in Edit mode. I have re-submitted the log files. Any assistance would be appreciated.
- Hi Faith Baptist, I logged into your account on my end and wasn't able to reproduce this issue on a Windows or Mac computer. I'm wondering if this is an update issue. Can you make sure your updated to the latest version of Proclaim: https://support.faithlife.com/hc/en-us/articles/360007128092-How-Do-I-Update-my-Proclaim-Software-Manually- You should be on 3.0.0.0040, can you also check to see if you have any pending updates on your computer's operating system and try again.
- Hi Faith Baptist, I was able to get this same thing last week. It happens when you’re using an alternate content virtual screen. I know we weren’t able to get a fix out this week, but I’ll check with the team and see if we’ve made any progress.