I have had for a few months a problem when updating my Logos. Always an error reading that says logos updated failed. I have in the past contacted customer support and tried to follow the instructions but nothing helped. I did solve it but it is a bit of a pain as I have to download the setup.exe again, let it unpack, and reinstall. but the strange thing is that it is only a problem at times as I have logos on 3 PCs /laptops. sometimes it works and other times it does not
- Thank you for sharing, Paul! It appears it is resolved in full now? Please let us know if you have any other issues.
- It works now, thanks but every time there is an update - the version, not books, this happens. It is not consistent - as I first thought it was a particular PC - but this is not the case. Sometimes it is my work laptop, other times my home PC. But the strange thing is that it is not any specific update, so like the latest 25.2 update, my work laptop had a problem, but my home PC did not. For the 25.1 update, it was the opposite