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Josh Shaw in Proclaim
9 months ago

Hey team, we are running an unusual set up. We use alternative outputs for unique LED wall configurations. To fill blank space, we usually fill a video with black background, so that our video processor ignores the black. That being said, we discovered that on alternative outputs on videos Proclaim will not place the blank colors in the "fill space". The fill space feature works on all content items, but it doesn't work on alternative display videos. Any chance this error could be fixed? I've included a screen shot to show the problem:
  1. Josh Shaw 9 months ago

    Jordan Sjodin, thanks :) Let me know if you discover anything!
  2. Josh Shaw 9 months ago

    Hi Jordan Sjodin, any progress on discovering the problem?
  3. Jordan Sjodin 9 months ago — Edited

    Sorry for the delay. If I change the fill color, it doesn't seem to reflect in edit, but if I go over to preview, and ensure I am previewing that screen, it does seem to work. And then when I go back to edit, it now shows the updated color. So it seems like just a UI bug in the edit view to me.