I am beginning to lose my patience with Proclaim. We have been using Proclaim since 2013 and I have been one of your biggest boosters. But now? We have had one particular problem that first cropped up in June of last year. The final solution? We had to stop editing on the fly from a different computer -- if we edit the presentation from a different computer while on air Proclaim crashes. We sent log file after log file and no solution ever worked, so we changed our methods. Now, videos do not play. We've used Windows Legacy Media Player since we moved to Windows 11. It worked fine and still works without the new Video Player on my personal laptop. Our other presentation computer needs the new Video Player, but the desktop which we use in our building won't work without the Video Player but Proclaim locks up after a couple of attempts to play any video. We have a new pastor (a ProPresenter user at his previous church) and he is getting tired of Proclaim not working as it should -- the Support Case # is 00984507 but NO ONE has contacted us -- other than to respond with a form email to give us the support case #. Proclaim has always been very supportive and quick to respond, but as more new additions have been brought into Proclaim it feels like the basic things, like editing on the fly and playing videos, seem to take a back seat. I may not be able to keep the new pastor from forcing a move to some other software, so please do something.

  2. I hear you on that, and , but where this computer is concerned a member of or congregation went out and bought a computer and donated it to us -- should I have told him no? As for any other computer in use we had budget considerations, and screen real estate considerations. Unless Apple is making an 18" monitor on a MacBook that I am unaware of. Plus the cost of a 2TB SSD in a MacBook was prohibitive. I create on my personal computer and video files take up a lot of room. , each of the computers have NVIDIA cards. My personal was using the Studio driver, but the in house computer, a desktop, had the "Game Ready Driver" enabled. When I switched the desktop computer to the Studio driver it worked flawlessly and didn't need the new Video Player. Now, our laptop that we use for Church in the Park needs the new Video Player. The NVIDIA RTX card in it uses the "Enterprise Driver." It didn't give me the option for the Studio driver.

  3. Thanks, - I just checked and my home computer (running windows 11) had the studio driver. I enabled the new video player in proclaim and tried to play a video. I heard the video but the video never displayed and then proclaim became unresponsive before I had to kill it, so it doesn't appear that is necessarily a fix. The legacy windows media player still works fine on my home computer however. Just for grins, I updated to the most recent studio driver (580.97 - 8/12/2025) but it made no difference. Still has the same behavior when trying to play a video with the new video player. Hopefully the legacy player continues to work.....

  4. Just updated to Windows 11 Everything works ok We did have one issue but not sure if it was after the latest update of Proclaim but our Confidence Song template had very small text in the review of next slide text box and we could not edit it So I had to create a new template using the large lyric text template and rename it the same as the our confidence song template and then deleted the original template looks like it is working ok now It would be good to have some more feature sets but I am unaware what’s in the pipeline