we are not able to hear the music we have in our pre-service loop since Wednesday. We have always played music from here. Can you give me a solution? We have checked cords and video cards in the computer to no avail.
- Ok, I just reread your post. You can't hear music in pre-service loop. Are you running announcements and trying to play music?
- I have been doing this for over 14 years and I have the music in the audio track to run until I stop it and it plays in the sanctuary from 8 am until the praise team starts practice at 9:20.
George Krahn — Edited
Pardon me for sticking my nose in here but ... you've been using Proclaim for 14 years? Wow! You must have been one of the first people to use it. As for your problem of no music playing in the Pre-Service loop after you updated, I suggest reaching out to Proclaim tech support. This may be a bug they need to squash.