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Ken Lefsaker in Proclaim
6 days ago

Has anyone noticed that Proclaim severely compresses video music files when it imports them? Over the last couple months the video playback has really suffered in quality in the audio. I finally figured out it was the program. The workaround is to use Windows Media and construct the playlist there. Then I open it up on the screen but let Proclaim open over it. Take Proclaim off air to play the videos, then back on air to resume the service. I wonder if this is a new thing, I have been playing videos on Proclaim for years, but this is disappointing.
  1. Ken Lefsaker 14 hours ago

    Pretty sure I figured it out. If I load the videos at home then sync at church - that is when the audio compression happens. If I load them at church all is fine. I think the sync is what the problem is, sending the large file to the cloud and back. Make sense?
  2. Brent Keith 13 hours ago

    I don't think so, but maybe. So that would be compression for size. Later this weekend I'll download off the media library a video I have uploaded and compare. Every video we play we upload to the cloud from something other than the presentation computer. Maybe there is a setting lurking or something that someone will reveal.
  3. Jordan Sjodin 11 hours ago

    Ken Lefsaker we do transcode but only when needed. Like if you upload an mov on Mac but your computer at church needs an mp4. but we should be retaining the quality.. do you have the name of a couple videos you noticed this on? I can take a look at see what I find.