Video download problem
We have published a Proclaim recording of a sermon and we can view the video online and the download option is available for the audio, but the download option for the video is not available, with the spinning processing symbol showing instead. It has been doing this for over 24 hrs now. Publishing the recording a second time has led to the same result. Any suggestions?

Believe and Belong_ 24 May. 2026
sermons.logos.com
- Same issue here. Took forever to process the upload, now it's taking forever to create the video
- This also happened to our recording. As a workaround I let in play in the browser and then did a screen recording of the video playing. I then added the sound to the screen recording of the video.