Playing audio fails for me. Sometimes a want to play a YouTube, so I use 4K Video Downloader, that seems to typically work. I download in 720p, to an mp4 format, drag it to my Proclaim service, then click on it to play. No problem. Sometimes I don't want the video, only the audio. So I take the MP4 into Camtasia, separate the audio from the video, Export >Export Audio Only. Now I have an mp3 or m4a or wav. Now the failing begins I try dragging the file to Proclaim, it doesn't appear to work. I Add Item > Content; then in the service on the speaker by the Content title I click and import audio. I apparently imports, but I can never get anything to play. What am I doing wrong? My work around is in Camtasia delete the video, then tell Camtasia to Export to MP4, it has black video, so it sort of works. That file I can easily drag into Proclaim. I would be grateful for any direction.

  1. I don't necessarily condone using audio or video this way... However, you may find it easier/simpler to download your audio directly in 4k Video Downloader. There is a combo box after pasting your youtube link where you can select audio, and it will only download the audio. Choose mp3. See screenshot. Add the audio to the slide via the speaker icon, as you have been trying to do. I tend to use the "import" option for all videos/images/audio without any issue. Feel free to take screenshots/recordings of what your process is. Sometimes the program is working properly, but it's just not responding how you expect - and screenshots can help us point you down the right path...

  3. If I follow you correctly, it SOUNDS like you've followed the correct process.... When just using audio files by themselves I usually create a black content screen, then attach the audio to it using the blue speaker icon to the right of the content name in the left panel. I think that's what you are doing? try this... click the blue speaker icon next to the right of the item name in the left panel... (I clicked the "build my life" in the screenshot below). See what it says there. Mine has the red triangle because the file is no longer available on this machine (i record our practices and use it to review our slides then delete it). It's possible that the start automatically isn't checked or that maybe you didn't upload the file for all computers (I only upload those practice files to my local computer). Just something to check