We have a team of folks who run the Proclaim projection on Sundays. When I come into the office on Mondays, I post the recording to our church website. Some weeks (like this week) when I look at the recording in Proclaim it will tell me that it is unable to find the sermon recording and that it must have been recorded on a different computer. This happens occassionally. What might be going wrong to cause this? Is it operator error in the way that Proclaim is closed out on Sundays? I need to be able to post the sermons from my laptop. Thank you for the help!

  2. Justin - I will be in the office tomorrow and will get the log file emailed to you. I would really LOVE your help in getting this all figured out. Thank you.

  3. Justin - when I came in today, I found that the operator did not wait for the file to be processed before closing down the computer. I was able to process the file and now see it in Proclaim. Hoping I can get the operators to be a bit more patient after the service is over to be sure the recording is processed. THANK YOU for trying to help us!

  4. Awesome, glad to hear you could recover it ! Reach out to us any time!