We have a team of folks who run the Proclaim projection on Sundays. When I come into the office on Mondays, I post the recording to our church website. Some weeks (like this week) when I look at the recording in Proclaim it will tell me that it is unable to find the sermon recording and that it must have been recorded on a different computer. This happens occassionally. What might be going wrong to cause this? Is it operator error in the way that Proclaim is closed out on Sundays? I need to be able to post the sermons from my laptop. Thank you for the help!
- Justin - I will be in the office tomorrow and will get the log file emailed to you. I would really LOVE your help in getting this all figured out. Thank you.
- Justin - when I came in today, I found that the operator did not wait for the file to be processed before closing down the computer. I was able to process the file and now see it in Proclaim. Hoping I can get the operators to be a bit more patient after the service is over to be sure the recording is processed. THANK YOU for trying to help us!