Tish Atkins Bryant
in
Faithlife Giving
5 years ago

I just noticed that the processing fee increases a few cents when the giver covers the fee. It's happening for ACH as well as CC. Why is that?

Faithlife User
5 years ago
Hello,
Tish Atkins Bryant
. Great question. Here's a support article that should help explain things - https://support.faithlife.com/hc/en-us/articles/360028659011-How-Do-I-Enable-Giver-Covered-Fees-
How Do I Enable Giver Covered Fees?
You can allow givers to cover processing fees as part of their gift from your Finance Team’s settings. With this option enabled, your givers can choose to cover the associated fees when they give. ...
support.faithlife.com