Trouble with Freebridge Countdown . I just purchased a Freebridge countdown called "Outline" through Proclaim. It's a 5 minute countdown that says it is 5:10 long. But the downloaded clip ends at 0.35 seconds and clocks in at 4:28. Any ideas about why this is. The clips us useless for us the way it is. Clip is set to play from START to END but says it is only 4:28 in parenthesis.

  2. issue was resolved by helpful Faithlife tech support.

  3. please check your email -- I have also sent you the raw video file to upload manually and include your custom logo :-)

  4. Tks. Always impressed with Faithlife tech support.