Joshua Shaw in Faithlife Proclaim
13 days ago

Hi team, since we updated proclaim a couple days ago, we've had some serious audio issues. The audio from background music, videos, even our campus videos sermons are cutting in and out. We are running a brand new mac mini, with a i5 processor. Audio is sent via Dante. Never had this problem, but now we've had a worship night and a Sunday service be negatively impacted by the error. For our worship night, we tried to address the issue and proclaim crashed twice with an "unexpected error". And for this Sunday we had to do a hard reboot on the mac because proclaim was functioning so poorly. Not a great experience when we use a lot of background audio and videos in our services (especially our video campus)...
  1. Jordan Sjodin 10 days ago

    Joshua Shaw just sent you an email
  2. Joshua Shaw 9 days ago

    Jordan Sjodin ready when you are. Thanks.
  3. Jordan Sjodin 9 days ago

    I see the email connecting