RegisterSign in
  • My Faithlife
  • Settings
  • Community Notes
  • Messages
  • About
  • Mobile Apps
  • Contact
  • Privacy
  • Terms of Service
  • Careers
  • Dev
  • Help

Benjamin Mackey
in
Proclaim
4 years ago

Does anybody know why Proclaim forgets my display settings? I name the displays and tell Proclaim which content I want sent to each and when I restart computer (restart Proclaim?) the displays are back to generic Mac name and content is being sent to the wrong display. Anyone else? Is there a fix?
  1. Sean Metcalfe(Faithlife)
    4 years ago

    Hi
    Benjamin Mackey
    , That does sound like odd behavior. To clarify your setting these displays on one computer correct? The outputs are unique to the computer it is set up on, it sounds like your aware of this but I wanted to clarify. Can you make sure you version of Proclaim is up to date? https://support.faithlife.com/hc/en-us/articles/360007128092-How-Do-I-Update-my-Proclaim-Software-Manually- You should currently be on Proclaim 3.1.0.0056
    How Do I Update my Proclaim Software Manually?
    When you have an active internet connection, Proclaim automatically downloads and installs updates. However, if an update has not installed or temporarily got skipped, you can update Proclaim manua...
    support.faithlife.com
  2. Chad Williams
    4 years ago

    This has happened to me every Sunday for the last month or so. We’ve been using proclaim for a few years now and this is new behavior. I did update recently so maybe that has something to do with it?
  3. Benjamin Mackey
    4 years ago

    Sean, yes one computer. Pretty sure I’m up to date but am not at computer right now.