I have a video file playing on my Digital Signage via FireTV app. The first time, the video plays, however when coming back around from loop, the subsequent times the video is frozen and doesn't play. The slideshow works fine via web browser though
- Hi Sorry to hear you're experiencing this. We recommend updating the FireTV app and the FireStick (if applicable). https://www.amazon.com/gp/help/customer/display.html?nodeId=GTW7A7AUYMKWNVYA
- yea, it's the most up to date. Surprisingly, when my proclaim on-air takes over digital signage, and once presentation goes off air to revert to digital signage loop, video starts playing normally
