On one of the office computers we clicked on Proclaim 'relaunch'. However each time it tries to open, it disappears. We have restarted the computer as well as uninstalled and reinstalled Proclaim.
- Thanks everyone for reporting in. Earlier today someone reported a crash on Mac that occurs just after login. We intend to ship an update shortly, that you'll be able to download from the website. I suspect that will put most of you back in business. If it doesn't we'll need to follow up with each of you to get a better sense of what's happening. I'll post back to let you know when an update has shipped, as well as instructions on how to follow up if that doesn't fix the crashing. Thanks for your patience, and sorry for the inconvenience.
- We've released an update that should fix a couple issues at start up, Proclaim 3.5.0.0027. You can get it at https://faithlife.com/products/proclaim/download. If you continue to have trouble after installing the update, please follow the instructions listed in the following help article to submit logs to our support team. Thanks again, and sorry for the disruption. https://support.faithlife.com/hc/en-us/articles/360007374091-How-do-I-submit-log-files-if-I-can-t-open-Proclaim-
- For anyone still affected, we've just released another update, 3.5.0.0030, to fix a Windows-only startup crash. All you need to do to get the latest version is launch Proclaim. You'll be prompted to update, at which point you can accept and run the latest version. Thank you again for your patience. If you have any further trouble, please let us know.