Hey...when using Proclaim, we have noticed that it shuts down after going on-air and then taking it off "on-air" as well as making display settings. it also seems to just "randomly" shut down as well. Has anyone else experienced this? We get a little nervous when our service goes live and are afraid this will happen mid-service.
- Hello, Linda Decker - If you would be so kind as to submit the Log Files from Proclaim: https://support.faithlife.com/hc/en-us/articles/360007374731-How-Do-I-Submit-Log-Files- These Logs should give us insights into the causes for this.
- Ours do that also I'm not sure what the problem is.
- Hello, Corey Simmons - Log Files will help us track down what might be happening. If you could submit those, it would be appreciated.