Greetings all. Noticed this morning that when searching for songs CCLI songselect only provides a preview now instead of the whole song... is there a toggle somewhere that I can choose between "preview" and "whole song"? I'd much prefer to see the whole song to make sure that I've got the right one as many have the same phrases... also if I'm not the one in the booth, those less familiar with the songs can find the songs easier. Any insights appreciated. thanks
- Brian Burkhart (Faithlife) this is such a bummer. Is there a way to get a "bigger preview?" On the fly just got way harder, lol. I'll reach out to their customer service as well... we're paying for that subscription after all. That was a huge help that hopefully we can either get reset or have a toggle for. Thanks for quick response!
- Yes this has really knocked my workflow and made the preview essentially useless from the CCLi point of view. Have the same first verse and then go off on a tangent.
- Brian Burkhart (Faithlife) here is ccli's response: Hi there Angie, Thank you for reaching out to us. As long as you're able to log into our website and access songs directly from the browser, we consider your set up to be a success. Otherwise, you would need to contact Proclaim for further support. The “import/auto-report” function was created by the company that developed your projection software to enable their program to freely and openly copy song lyrics from SongSelect. It is not a feature developed by CCLI so we are not able to provide support. So instead, we would encourage you to contact that company for support, if there is an issue with our API connection, it is up to them to report it. You can contact there here at: https://faithlife.com/church-support-center Proclaim by Faithlife Monday-Saturday 6:00 AM - 5:00 PM Pacific Time Email: support@faithlife.com Phone: 888-634-2038 (US/Canada, toll-free) +1 360-450-3542 (International) Please feel free to reach out if you have any other questions. Blessings,